CFPB · Single-product concentration
CRA Collections, Inc
21 CFPB complaints · 100% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
CRA Collections, Inc: 100% of 21 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- +800% filings 2013 to 2016
CFPB relief outcome brief
CCDB company cra-collections-inc
0% relief · 100% timely · 21 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
CRA Collections, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of CRA Collections, Inc's 21 filings include narrative text
42.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
CRA Collections, Inc complaint mix by product
- Debt collection 21 100.0% – 0% relief
How CRA Collections, Inc's 21 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 21 |
Concentrated filing states for CRA Collections, Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- DE
- 71.4% of this company's filings
CRA Collections, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2016
- 9
- +800% vs 2013
Top States
| State | Complaints |
|---|---|
| DE | 15 |
| MD | 2 |
| CT | 1 |
| RI | 1 |
| OH | 1 |
| NY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 12 |
| Disclosure verification of debt | 3 |
| Communication tactics | 3 |
| Improper contact or sharing of info | 2 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 5 | 100% |
| 2015 | 6 | 100% |
| 2016 | 9 | 100% |
Source: CFPB Consumer Complaint Database
CRA Collections, Inc filings cluster in one product
CRA Collections, Inc's 21 logged complaints stay concentrated: only 6 states show a filing. 42.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2016-12-09.
CRA Collections, Inc answers 100% of complaints inside the CFPB's tracked window and closes 90.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CRA Collections, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for CRA Collections, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 21.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for CRA Collections, Inc (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration