Contour Mortgage Corporation
38 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Contour Mortgage Corporation complaint mix by product
- Mortgage 32 84.2% – 22% relief
- Credit reporting 3 7.9% – 0% relief
- Credit reporting, 3 7.9% – 0% relief
How Contour Mortgage Corporation's 38 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 32 |
| Credit reporting or other personal consumer reports | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
Top States
| State | Complaints |
|---|---|
| NY | 16 |
| CT | 3 |
| FL | 2 |
| NC | 2 |
| CA | 2 |
| PA | 2 |
| GA | 2 |
| MD | 2 |
| OH | 1 |
| WA | 1 |
| CO | 1 |
| DC | 1 |
| MA | 1 |
| SC | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 13 |
| Closing on a mortgage | 7 |
| Application, originator, mortgage broker | 6 |
| Improper use of your report | 4 |
| Settlement process and costs | 3 |
| Incorrect information on your report | 1 |
| Loan modification,collection,foreclosure | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Struggling to pay mortgage | 1 |
| Trouble during payment process | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 100% |
| 2016 | 8 | 0% |
| 2017 | 5 | 20% |
| 2019 | 3 | 100% |
| 2020 | 5 | 40% |
| 2021 | 3 | 100% |
| 2022 | 3 | 100% |
| 2023 | 3 | 66.7% |
| 2024 | 2 | 0% |
| 2025 | 3 | 66.7% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Contour Mortgage Corporation
Contour Mortgage Corporation's 38 logged complaints stay concentrated: only 15 states show a filing on record. 68.4% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-04-10.
Contour Mortgage Corporation answers 47.4% of complaints inside the CFPB's tracked window and closes 63.2% with a written explanation. 18.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Contour Mortgage Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Contour Mortgage Corporation have?
38, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Contour Mortgage Corporation respond to complaints on time?
47.4% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Contour Mortgage Corporation?
"Applying for a mortgage or refinancing an existing mortgage", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.