CFPB · Single-product concentration
Contour Mortgage Corporation
38 CFPB complaints · 84.2% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Contour Mortgage Corporation: 84.2% of 38 CFPB complaints sit in "Mortgage". Timely 47.4% · relief 18.4%. Allegations, not findings.
- Single-product concentration
- -50% filings 2015 to 2026
CFPB relief outcome brief
CCDB company contour-mortgage-corporation
18.4% relief · 47.4% timely · 38 filings · Mortgage
Same-product relief peers
Nearest relief peer: Academy Mortgage Corporation (18.2% relief)
Contour Mortgage Corporation closes 18.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Contour Mortgage Corporation's 38 filings include narrative text
68.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Contour Mortgage Corporation complaint mix by product
- Mortgage 32 84.2% – 22% relief
- Credit reporting 3 7.9% – 0% relief
- Credit reporting, 3 7.9% – 0% relief
How Contour Mortgage Corporation's 38 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 32 |
| Credit reporting or other personal consumer reports | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
Concentrated filing states for Contour Mortgage Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- NY
- 42.1% of this company's filings
Contour Mortgage Corporation falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -50% vs 2015
Top States
| State | Complaints |
|---|---|
| NY | 16 |
| CT | 3 |
| FL | 2 |
| NC | 2 |
| CA | 2 |
| PA | 2 |
| GA | 2 |
| MD | 2 |
| OH | 1 |
| WA | 1 |
| CO | 1 |
| DC | 1 |
| MA | 1 |
| SC | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 13 |
| Closing on a mortgage | 7 |
| Application, originator, mortgage broker | 6 |
| Improper use of your report | 4 |
| Settlement process and costs | 3 |
| Incorrect information on your report | 1 |
| Loan modification,collection,foreclosure | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Struggling to pay mortgage | 1 |
| Trouble during payment process | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 100% |
| 2016 | 8 | 0% |
| 2017 | 5 | 20% |
| 2019 | 3 | 100% |
| 2020 | 5 | 40% |
| 2021 | 3 | 100% |
| 2022 | 3 | 100% |
| 2023 | 3 | 66.7% |
| 2024 | 2 | 0% |
| 2025 | 3 | 66.7% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Contour Mortgage Corporation filings cluster in one product
Contour Mortgage Corporation's 38 logged complaints stay concentrated: only 15 states show a filing. 68.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-04-10.
Contour Mortgage Corporation answers 47.4% of complaints inside the CFPB's tracked window and closes 63.2% with a written explanation. 18.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Contour Mortgage Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Contour Mortgage Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 38.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 47.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Contour Mortgage Corporation (47.4% timely; 18.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration