2026 data Public-data reference. official source

Eastern Account Systems of Connecticut, Inc.

2.7K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2.7K consumer complaints filed with the CFPB

This profile shows Eastern Account Systems of Connecticut, Inc.'s complaint history from CFPB public records. 2,711 consumers have filed complaints since 2013. The company has a 100% timely response rate and has provided relief in 0% of cases.

2.7K
Total Complaints
100%
Timely Response
1.3%
Disputed
0%
Relief Provided
50
States Active
2013
Since

Total complaints

2.7K

Filed since 2013

Timely response

100%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Eastern Account Systems of Connecticut, Inc. complaint mix by product

Total complaints: 2.7K

Eastern Account Systems of Connecticut, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.7K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 2,110 complaints (77.8%), resolution 0.0% Debt collection 77.8% Credit reporting: 428 complaints (15.8%), resolution 0.0% Credit reporting 15.8% Credit reporting,: 162 complaints (6.0%), resolution 0.0% Credit reporting: 5 complaints (0.2%), resolution 0.0% Credit card: 4 complaints (0.1%), resolution 0.0% Bank account: 2 complaints (0.1%), resolution 0.0%
  • Debt collection 2K 77.8% 0% relief
  • Credit reporting 428 15.8% 0% relief
  • Credit reporting, 162 6.0% 0% relief
  • Credit reporting 5 0.2% 0% relief
  • Credit card 4 0.1% 0% relief
  • Bank account 2 0.1% 0% relief

How Eastern Account Systems of Connecticut, Inc.'s 2.7K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 2.1K
Credit reporting or other personal consumer reports 428
Credit reporting, credit repair services, or other personal consumer reports 162
Credit reporting 5
Credit card 4
Bank account or service 2

Top States

State Complaints
FL 438
GA 380
TX 227
IL 198
MI 193
CT 183
AL 169
NY 130
CA 119
VA 78
SC 68
PA 56
TN 53
NJ 52
IN 39
MS 33
NC 31
OH 29
LA 26
AR 18

Top Issues

Issue Complaints
Attempts to collect debt not owed 1.1K
Written notification about debt 397
Incorrect information on your report 317
Took or threatened to take negative or legal action 218
False statements or representation 212
Improper use of your report 143
Problem with a company's investigation into an existing problem 90
Cont'd attempts collect debt not owed 80
Disclosure verification of debt 47
Communication tactics 44
Problem with a credit reporting company's investigation into an existing problem 38
Electronic communications 13
Threatened to contact someone or share information improperly 11
Improper contact or sharing of info 6
Incorrect information on credit report 5
Problem with a company's investigation into an existing issue 2
Taking/threatening an illegal action 1
Getting a credit card 1
Using a debit or ATM card 1
Problem with customer service 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 57 98.2%
2015 33 100%
2016 37 100%
2017 60 100%
2018 49 100%
2019 45 100%
2020 81 100%
2021 151 100%
2022 161 100%
2023 247 100%
2024 488 100%
2025 919 100%
2026 381 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Eastern Account Systems of Connecticut, Inc.

Eastern Account Systems of Connecticut, Inc. has accumulated 2,711 consumer complaints in the CFPB public database, with filings active across 50 U.S. states. Of those submissions, 747 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-08, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Eastern Account Systems of Connecticut, Inc. reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Eastern Account Systems of Connecticut, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Eastern Account Systems of Connecticut, Inc. have?

Eastern Account Systems of Connecticut, Inc. has received 2,711 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Eastern Account Systems of Connecticut, Inc. respond to complaints on time?

Eastern Account Systems of Connecticut, Inc. has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Eastern Account Systems of Connecticut, Inc.?

The most common issue reported against Eastern Account Systems of Connecticut, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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