CFPB · Narrative-heavy record
Continental Collection Agency, Ltd.
16 CFPB complaints · 50% with narratives · top issue Attempts to collect debt not owed.
Continental Collection Agency, Ltd.: 50% of 16 filings include consumer narratives. Timely 81.3% · relief 12.5% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- -70% filings 2021 to 2025
CFPB relief outcome brief
CCDB company continental-collection-agency-ltd
12.5% relief · 81.3% timely · 16 filings · Debt collection
Same-product relief peers
Nearest relief peer: Scott Fetzer Financial Group Inc. (12.5% relief)
Continental Collection Agency, Ltd. closes 12.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Continental Collection Agency, Ltd.'s 16 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Continental Collection Agency, Ltd. complaint mix by product
- Debt collection 10 62.5% – 20% relief
- Credit reporting, 5 31.3% – 0% relief
- Credit reporting 1 6.3% – 0% relief
How Continental Collection Agency, Ltd.'s 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 10 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for Continental Collection Agency, Ltd.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CO
- 62.5% of this company's filings
Continental Collection Agency, Ltd. falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 3
- -70% vs 2021
Top States
| State | Complaints |
|---|---|
| CO | 10 |
| GA | 1 |
| TX | 1 |
| MD | 1 |
| WA | 1 |
| CA | 1 |
| WI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 5 |
| Incorrect information on your report | 3 |
| Written notification about debt | 3 |
| False statements or representation | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Problem with a company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 10 | 100% |
| 2022 | 3 | 100% |
| 2025 | 3 | 0% |
Source: CFPB Consumer Complaint Database
Continental Collection Agency, Ltd.'s narrative-rich complaint ledger
Continental Collection Agency, Ltd.'s 16 logged complaints stay concentrated: only 7 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2025-10-10.
Continental Collection Agency, Ltd. answers 81.3% of complaints inside the CFPB's tracked window and closes 68.8% with a written explanation. 12.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Continental Collection Agency, Ltd..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Continental Collection Agency, Ltd.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 16.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 81.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Continental Collection Agency, Ltd. (81.3% timely; 12.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record