CFPB · Single-product concentration
Continental Central Credit, Inc.
51 CFPB complaints · 98% in "Debt collection" · top issue False statements or representation.
Continental Central Credit, Inc.: 98% of 51 CFPB complaints sit in "Debt collection". Timely 98% · relief 7.8%. Allegations, not findings.
- Single-product concentration
- -25% filings 2013 to 2021
CFPB relief outcome brief
CCDB company continental-central-credit-inc
7.8% relief · 98% timely · 51 filings · Debt collection
Same-product relief peers
Nearest relief peer: The Receivable Management Services LLC (7.8% relief)
Continental Central Credit, Inc. closes 7.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 51 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Continental Central Credit, Inc. complaint mix by product
- Debt collection 50 98.0% – 8% relief
- Mortgage 1 2.0% – 0% relief
How Continental Central Credit, Inc.'s 51 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 50 |
| Mortgage | 1 |
Where Continental Central Credit, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 27.5% of this company's filings
Continental Central Credit, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2021
- 3
- -25% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 14 |
| NM | 5 |
| FL | 4 |
| MD | 4 |
| VA | 3 |
| NY | 2 |
| NJ | 2 |
| KS | 2 |
| DC | 1 |
| OK | 1 |
| WI | 1 |
| NV | 1 |
| UT | 1 |
| TX | 1 |
| MI | 1 |
| CO | 1 |
| SC | 1 |
| TN | 1 |
| HI | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| False statements or representation | 11 |
| Attempts to collect debt not owed | 11 |
| Disclosure verification of debt | 10 |
| Cont'd attempts collect debt not owed | 7 |
| Communication tactics | 6 |
| Written notification about debt | 3 |
| Struggling to pay mortgage | 1 |
| Taking/threatening an illegal action | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 4 | 100% |
| 2014 | 5 | 100% |
| 2015 | 6 | 100% |
| 2016 | 7 | 100% |
| 2017 | 11 | 90.9% |
| 2018 | 9 | 100% |
| 2019 | 2 | 100% |
| 2020 | 4 | 100% |
| 2021 | 3 | 100% |
Source: CFPB Consumer Complaint Database
Continental Central Credit, Inc. filings cluster in one product
Continental Central Credit, Inc.'s 51 logged complaints stay concentrated: only 20 states show a filing. Only 29.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2021-06-01.
Continental Central Credit, Inc. answers 98% of complaints inside the CFPB's tracked window and closes 88.2% with a written explanation. 7.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "False statements or representation."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Continental Central Credit, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Continental Central Credit, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 51.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Continental Central Credit, Inc. (98% timely; 7.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration