CFPB · Mid-pack CFPB posture
Consumer Credit Counseling Foundation, Inc.
12 CFPB complaints · 5 states · top issue Incorrect information on your report.
Consumer Credit Counseling Foundation, Inc. has 12 consumer complaints in the CFPB public database. Timely response is 100%; 16.7% closed with relief; top product Debt or credit management. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +200% filings 2024 to 2026
CFPB relief outcome brief
CCDB company consumer-credit-counseling-foundation-inc
16.7% relief · 100% timely · 12 filings · Debt or credit management
Same-product relief peers
Nearest relief peer: Credit Glory LLC (11.9% relief)
Consumer Credit Counseling Foundation, Inc. closes 16.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 12 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Consumer Credit Counseling Foundation, Inc. complaint mix by product
- Debt or 8 66.7% – 25% relief
- Credit reporting 4 33.3% – 0% relief
How Consumer Credit Counseling Foundation, Inc.'s 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt or credit management | 8 |
| Credit reporting or other personal consumer reports | 4 |
Concentrated filing states for Consumer Credit Counseling Foundation, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- MO
- 41.7% of this company's filings
Consumer Credit Counseling Foundation, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 9
- +200% vs 2024
Top States
| State | Complaints |
|---|---|
| MO | 5 |
| CA | 4 |
| OH | 1 |
| VA | 1 |
| LA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 3 |
| Didn't provide services promised | 3 |
| Problem with customer service | 2 |
| Problem with a company's investigation into an existing issue | 1 |
| Confusing or missing disclosures | 1 |
| Unauthorized withdrawals or charges | 1 |
| Charged upfront or unexpected fees | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 3 | 100% |
| 2026 | 9 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Consumer Credit Counseling Foundation, Inc.
Consumer Credit Counseling Foundation, Inc.'s 12 logged complaints stay concentrated: only 5 states show a filing. Only 16.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2024 through 2026-06-26.
Consumer Credit Counseling Foundation, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 16.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt or credit management" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Consumer Credit Counseling Foundation, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Consumer Credit Counseling Foundation, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 12.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Consumer Credit Counseling Foundation, Inc. (100% timely; 16.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture