CFPB · Single-product concentration
Commercial Services Group, Inc.
17 CFPB complaints · 88.2% in "Debt collection" · top issue Attempts to collect debt not owed.
Commercial Services Group, Inc.: 88.2% of 17 CFPB complaints sit in "Debt collection". Timely 88.2% · relief 5.9%. Allegations, not findings.
- Single-product concentration
- -50% filings 2018 to 2026
CFPB relief outcome brief
CCDB company commercial-services-group-inc
5.9% relief · 88.2% timely · 17 filings · Debt collection
Same-product relief peers
Nearest relief peer: Universal Account Servicing, LLC (5.9% relief)
Commercial Services Group, Inc. closes 5.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Commercial Services Group, Inc.'s 17 filings include narrative text
70.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Commercial Services Group, Inc. complaint mix by product
- Debt collection 15 88.2% – 7% relief
- Credit reporting 1 5.9% – 0% relief
- Credit reporting, 1 5.9% – 0% relief
How Commercial Services Group, Inc.'s 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 15 |
| Credit reporting or other personal consumer reports | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Commercial Services Group, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 17.6% of this company's filings
Commercial Services Group, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -50% vs 2018
Top States
| State | Complaints |
|---|---|
| GA | 3 |
| MI | 2 |
| TX | 2 |
| IL | 2 |
| SC | 1 |
| VA | 1 |
| KY | 1 |
| WV | 1 |
| CT | 1 |
| OH | 1 |
| WI | 1 |
| TN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 8 |
| False statements or representation | 3 |
| Written notification about debt | 2 |
| Took or threatened to take negative or legal action | 2 |
| Incorrect information on your report | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 2 | 100% |
| 2019 | 1 | 100% |
| 2021 | 1 | 100% |
| 2022 | 2 | 100% |
| 2023 | 2 | 100% |
| 2024 | 2 | 100% |
| 2025 | 6 | 66.7% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Commercial Services Group, Inc. filings cluster in one product
Commercial Services Group, Inc.'s 17 logged complaints stay concentrated: only 12 states show a filing. 70.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-03-12.
Commercial Services Group, Inc. answers 88.2% of complaints inside the CFPB's tracked window and closes 94.1% with a written explanation. 5.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Commercial Services Group, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Commercial Services Group, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 17.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 88.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Commercial Services Group, Inc. (88.2% timely; 5.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration