CFPB · Single-product concentration
Colten Mortgage, LLC
11 CFPB complaints · 100% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Colten Mortgage, LLC: 100% of 11 CFPB complaints sit in "Mortgage". Timely 90.9% · relief 0%. Allegations, not findings.
- Single-product concentration
- -50% filings 2018 to 2025
CFPB relief outcome brief
CCDB company colten-mortgage-llc
0% relief · 90.9% timely · 11 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Colten Mortgage, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Colten Mortgage, LLC's 11 filings include narrative text
45.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Colten Mortgage, LLC complaint mix by product
- Mortgage 11 100.0% – 0% relief
How Colten Mortgage, LLC's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 11 |
Where Colten Mortgage, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CO
- 27.3% of this company's filings
Colten Mortgage, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -50% vs 2018
Top States
| State | Complaints |
|---|---|
| CO | 3 |
| TX | 2 |
| NC | 1 |
| FL | 1 |
| WA | 1 |
| AZ | 1 |
| TN | 1 |
| WI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 10 |
| Closing on a mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 2 | 100% |
| 2019 | 2 | 100% |
| 2020 | 2 | 100% |
| 2021 | 2 | 100% |
| 2022 | 2 | 100% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Colten Mortgage, LLC filings cluster in one product
Colten Mortgage, LLC's 11 logged complaints stay concentrated: only 8 states show a filing. 45.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2025-09-14.
Colten Mortgage, LLC answers 90.9% of complaints inside the CFPB's tracked window and closes 90.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Colten Mortgage, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Colten Mortgage, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 11.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Colten Mortgage, LLC (90.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration