CFPB · Narrative-heavy record

College Loan Corporation

30 CFPB complaints · 46.7% with narratives · top issue Incorrect information on your report.

30 CFPB complaints

College Loan Corporation: 46.7% of 30 filings include consumer narratives. Timely 86.7% · relief 10% · top product Student loan. Allegations, not findings.

  • Narrative-heavy record
  • -50% filings 2012 to 2024

CFPB relief outcome brief

CCDB company college-loan-corporation

10% relief · 86.7% timely · 30 filings · Student loan

Nearest relief peer: Student Loan Finance Corporation (10.4% relief)

College Loan Corporation (th…10%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among College Loan Corporation and nearest filing-volume peers

College Loan Corporation closes 10% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of College Loan Corporation's 30 filings include narrative text

46.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 86.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 10.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

College Loan Corporation complaint mix by product

Total complaints: 30

College Loan Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 30 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Student loan: 14 complaints (46.7%), resolution 21.4% Student loan 46.7% Debt collection: 9 complaints (30.0%), resolution 0.0% Debt collection 30.0% Credit reporting,: 5 complaints (16.7%), resolution 0.0% Credit reporting, 16.7% Credit reporting: 1 complaints (3.3%), resolution 0.0% Consumer Loan: 1 complaints (3.3%), resolution 0.0%
  • Student loan 14 46.7% 21% relief
  • Debt collection 9 30.0% 0% relief
  • Credit reporting, 5 16.7% 0% relief
  • Credit reporting 1 3.3% 0% relief
  • Consumer Loan 1 3.3% 0% relief

How College Loan Corporation's 30 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Student loan 14
Debt collection 9
Credit reporting, credit repair services, or other personal consumer reports 5
Credit reporting or other personal consumer reports 1
Consumer Loan 1

Where College Loan Corporation complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NY
16.7% of this company's filings
NY5TX4FL4OH3GA2CO2PA2IL1

College Loan Corporation falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2024
1
-50% vs 2012
02468 201220132014201520162017201820192020202220232024 1

Top States

State Complaints
NY 5
TX 4
FL 4
OH 3
GA 2
CO 2
PA 2
IL 1
TN 1
MA 1
WA 1
NJ 1
AZ 1
CA 1
VA 1

Top Issues

Issue Complaints
Incorrect information on your report 6
Dealing with my lender or servicer 6
Dealing with your lender or servicer 3
Attempts to collect debt not owed 3
False statements or representation 2
Written notification about debt 2
Can't repay my loan 1
Taking out the loan or lease 1
Repaying your loan 1
Cont'd attempts collect debt not owed 1
Getting a loan 1
Problems when you are unable to pay 1
Disclosure verification of debt 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2012 2 100%
2013 1 100%
2014 3 100%
2015 2 100%
2016 1 0%
2017 7 57.1%
2018 4 100%
2019 3 100%
2020 3 100%
2022 1 100%
2023 2 100%
2024 1 100%

Source: CFPB Consumer Complaint Database

College Loan Corporation's narrative-rich complaint ledger

College Loan Corporation's 30 logged complaints stay concentrated: only 15 states show a filing. 46.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2024-06-25.

College Loan Corporation answers 86.7% of complaints inside the CFPB's tracked window and closes 83.3% with a written explanation. 10% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about College Loan Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for College Loan Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for College Loan Corporation (86.7% timely; 10% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record