CFPB · Narrative-heavy record
CLS Mortgage Inc.
2 CFPB complaints · 50% with narratives · top issue Loan servicing, payments, escrow account.
CLS Mortgage Inc.: 50% of 2 filings include consumer narratives. Timely 0% · relief 0% · top product Mortgage. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2015 to 2022
CFPB relief outcome brief
CCDB company cls-mortgage-inc
0% relief · 0% timely · 2 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
CLS Mortgage Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
CLS Mortgage Inc. complaint mix by product
- Mortgage 1 50.0% – 0% relief
- Debt collection 1 50.0% – 0% relief
How CLS Mortgage Inc.'s 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 1 |
| Debt collection | 1 |
Concentrated filing states for CLS Mortgage Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- WA
- 50% of this company's filings
CLS Mortgage Inc. complaints by year
Annual filing volume from the CFPB public database
- 2022
- 1
- 0% vs 2015
Top States
| State | Complaints |
|---|---|
| WA | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 0% |
| 2022 | 1 | 0% |
Source: CFPB Consumer Complaint Database
CLS Mortgage Inc.'s narrative-rich complaint ledger
CLS Mortgage Inc.'s 2 logged complaints stay concentrated: only 2 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2022-10-14.
CLS Mortgage Inc. answers 0% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CLS Mortgage Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for CLS Mortgage Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 0%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for CLS Mortgage Inc. (0% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record