CFPB · Mid-pack CFPB posture
Cloud Willis & Ellis, LLC
13 CFPB complaints · 6 states · top issue False statements or representation.
Cloud Willis & Ellis, LLC has 13 consumer complaints in the CFPB public database. Timely response is 61.5%; 7.7% closed with relief; top product Debt collection. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- -66.7% filings 2021 to 2026
CFPB relief outcome brief
CCDB company cloud-willis-ellis-llc
7.7% relief · 61.5% timely · 13 filings · Debt collection
Same-product relief peers
Nearest relief peer: Acima Credit, LLC (7.7% relief)
Cloud Willis & Ellis, LLC closes 7.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 13 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cloud Willis & Ellis, LLC complaint mix by product
- Debt collection 9 69.2% – 11% relief
- Debt or 1 7.7% – 0% relief
- Credit reporting 1 7.7% – 0% relief
- Student loan 1 7.7% – 0% relief
- Credit reporting, 1 7.7% – 0% relief
How Cloud Willis & Ellis, LLC's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 9 |
| Debt or credit management | 1 |
| Credit reporting or other personal consumer reports | 1 |
| Student loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Cloud Willis & Ellis, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- AL
- 46.2% of this company's filings
Cloud Willis & Ellis, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -66.7% vs 2021
Top States
| State | Complaints |
|---|---|
| AL | 6 |
| FL | 2 |
| GA | 2 |
| TN | 1 |
| NC | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| False statements or representation | 3 |
| Written notification about debt | 2 |
| Attempts to collect debt not owed | 2 |
| Incorrect information on your report | 2 |
| Problem with customer service | 1 |
| Dealing with your lender or servicer | 1 |
| Communication tactics | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 3 | 66.7% |
| 2022 | 2 | 50% |
| 2023 | 2 | 50% |
| 2024 | 2 | 50% |
| 2025 | 3 | 66.7% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Cloud Willis & Ellis, LLC
Cloud Willis & Ellis, LLC's 13 logged complaints stay concentrated: only 6 states show a filing. Only 30.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2021 through 2026-02-05.
Cloud Willis & Ellis, LLC answers 61.5% of complaints inside the CFPB's tracked window and closes 92.3% with a written explanation. 7.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "False statements or representation."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cloud Willis & Ellis, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Cloud Willis & Ellis, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 13.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 61.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Cloud Willis & Ellis, LLC (61.5% timely; 7.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture