Total complaints
398
Filed since 2015
398 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
398 consumer complaints filed with the CFPB
This profile shows Climb Credit Inc.'s complaint history from CFPB public records. 398 consumers have filed complaints since 2015. The company has a 99% timely response rate and has provided relief in 0.8% of cases.
Total complaints
398
Filed since 2015
Timely response
99%
CFPB-tracked response window
Relief rate
0.8%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Climb Credit Inc.'s 398 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Student loan | 231 |
| Credit reporting or other personal consumer reports | 72 |
| Debt collection | 68 |
| Credit reporting, credit repair services, or other personal consumer reports | 12 |
| Payday loan, title loan, personal loan, or advance loan | 7 |
| Vehicle loan or lease | 3 |
| Payday loan, title loan, or personal loan | 2 |
| Credit card | 1 |
| Checking or savings account | 1 |
| Debt or credit management | 1 |
| State | Complaints |
|---|---|
| TX | 47 |
| NY | 46 |
| CA | 36 |
| FL | 36 |
| GA | 21 |
| AZ | 15 |
| NJ | 14 |
| MA | 14 |
| CO | 13 |
| NC | 12 |
| WA | 10 |
| PA | 10 |
| OH | 10 |
| TN | 9 |
| LA | 9 |
| MD | 9 |
| IL | 7 |
| SC | 7 |
| KY | 7 |
| IN | 7 |
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 115 |
| Incorrect information on your report | 64 |
| Getting a loan | 54 |
| Took or threatened to take negative or legal action | 27 |
| Attempts to collect debt not owed | 23 |
| Improper use of your report | 22 |
| Struggling to repay your loan | 18 |
| Issue where my lender is my school | 17 |
| Problem with a company's investigation into an existing problem | 9 |
| False statements or representation | 8 |
| Issue with income share agreement | 8 |
| Communication tactics | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Written notification about debt | 3 |
| Dealing with my lender or servicer | 3 |
| Electronic communications | 3 |
| Managing the loan or lease | 2 |
| Problem with the payoff process at the end of the loan | 2 |
| Credit monitoring or identity theft protection services | 2 |
| Charged fees or interest you didn't expect | 2 |
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 3 | 100% |
| 2017 | 2 | 100% |
| 2018 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 3 | 0% |
| 2021 | 3 | 100% |
| 2022 | 13 | 100% |
| 2023 | 26 | 100% |
| 2024 | 40 | 97.5% |
| 2025 | 195 | 100% |
| 2026 | 111 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Climb Credit Inc. has accumulated 398 consumer complaints in the CFPB public database, with filings active across 43 U.S. states. Of those submissions, 110 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2026-04-06, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Climb Credit Inc. reports a 99% timely-response rate and has closed 99.2% of cases with a written explanation to the consumer. 0.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Student loan", and the single most common underlying issue is "Dealing with your lender or servicer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Climb Credit Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Climb Credit Inc. has received 398 consumer complaints filed with the Consumer Financial Protection Bureau.
Climb Credit Inc. has a 99% timely response rate to CFPB complaints.
The most common issue reported against Climb Credit Inc. is "Dealing with your lender or servicer" in the "Student loan" product category.
Read our methodology — how this data is sourced, computed, and verified.