CFPB · Single-product concentration
CICA Collection Agency, Inc.
15 CFPB complaints · 80% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
CICA Collection Agency, Inc.: 80% of 15 CFPB complaints sit in "Debt collection". Timely 73.3% · relief 0%. Allegations, not findings.
- Single-product concentration
- +100% filings 2015 to 2026
CFPB relief outcome brief
CCDB company cica-collection-agency-inc
0% relief · 73.3% timely · 15 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
CICA Collection Agency, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of CICA Collection Agency, Inc.'s 15 filings include narrative text
46.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
CICA Collection Agency, Inc. complaint mix by product
- Debt collection 12 80.0% – 0% relief
- Credit reporting 1 6.7% – 0% relief
- Credit reporting, 1 6.7% – 0% relief
- Payday loan, 1 6.7% – 0% relief
How CICA Collection Agency, Inc.'s 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 12 |
| Credit reporting or other personal consumer reports | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Payday loan, title loan, or personal loan | 1 |
Concentrated filing states for CICA Collection Agency, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- PR
- 66.7% of this company's filings
CICA Collection Agency, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- +100% vs 2015
Top States
| State | Complaints |
|---|---|
| PR | 10 |
| VA | 1 |
| GA | 1 |
| MD | 1 |
| TX | 1 |
| MS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 4 |
| Attempts to collect debt not owed | 2 |
| Written notification about debt | 2 |
| Incorrect information on your report | 2 |
| Took or threatened to take negative or legal action | 1 |
| False statements or representation | 1 |
| Communication tactics | 1 |
| Improper contact or sharing of info | 1 |
| Charged fees or interest you didn't expect | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 0% |
| 2016 | 3 | 66.7% |
| 2017 | 2 | 100% |
| 2018 | 1 | 0% |
| 2019 | 1 | 100% |
| 2024 | 3 | 66.7% |
| 2025 | 2 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
CICA Collection Agency, Inc. filings cluster in one product
CICA Collection Agency, Inc.'s 15 logged complaints stay concentrated: only 6 states show a filing. 46.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-04-22.
CICA Collection Agency, Inc. answers 73.3% of complaints inside the CFPB's tracked window and closes 93.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CICA Collection Agency, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for CICA Collection Agency, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 15.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 73.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for CICA Collection Agency, Inc. (73.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration