CFPB · Single-product concentration
Choice Recovery, Inc.
846 CFPB complaints · 84.5% in "Debt collection" · top issue Attempts to collect debt not owed.
Choice Recovery, Inc.: 84.5% of 846 CFPB complaints sit in "Debt collection". Timely 98.2% · relief 0.1%. Allegations, not findings.
- Single-product concentration
- +1330% filings 2013 to 2022
CFPB relief outcome brief
CCDB company choice-recovery-inc
0.1% relief · 98.2% timely · 846 filings · Debt collection
Same-product relief peers
Nearest relief peer: Fair Collections & Outsourcing, Inc. (0.1% relief)
Choice Recovery, Inc. closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Choice Recovery, Inc.'s 846 filings include narrative text
45.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Choice Recovery, Inc. complaint mix by product
- Debt collection 715 84.5% – 0% relief
- Credit reporting, 128 15.1% – 0% relief
- Credit reporting 2 0.2% – 0% relief
- Credit card 1 0.1% – 0% relief
How Choice Recovery, Inc.'s 846 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 715 |
| Credit reporting, credit repair services, or other personal consumer reports | 128 |
| Credit reporting | 2 |
| Credit card or prepaid card | 1 |
Where Choice Recovery, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- OH
- 31.6% of this company's filings
Choice Recovery, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2022
- 143
- +1330% vs 2013
Top States
| State | Complaints |
|---|---|
| OH | 267 |
| FL | 230 |
| GA | 57 |
| TX | 53 |
| IL | 37 |
| NC | 23 |
| SC | 22 |
| KY | 21 |
| MO | 16 |
| NY | 11 |
| AL | 11 |
| NJ | 10 |
| IN | 9 |
| MI | 8 |
| VA | 7 |
| PA | 7 |
| CA | 7 |
| AZ | 5 |
| LA | 5 |
| MD | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 279 |
| Written notification about debt | 206 |
| Incorrect information on your report | 84 |
| Cont'd attempts collect debt not owed | 72 |
| False statements or representation | 56 |
| Disclosure verification of debt | 56 |
| Problem with a credit reporting company's investigation into an existing problem | 26 |
| Took or threatened to take negative or legal action | 21 |
| Improper use of your report | 17 |
| Communication tactics | 16 |
| Improper contact or sharing of info | 6 |
| Taking/threatening an illegal action | 2 |
| Incorrect information on credit report | 2 |
| Threatened to contact someone or share information improperly | 1 |
| Problem when making payments | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 10 | 100% |
| 2014 | 23 | 95.7% |
| 2015 | 31 | 100% |
| 2016 | 64 | 98.4% |
| 2017 | 96 | 97.9% |
| 2018 | 124 | 100% |
| 2019 | 94 | 98.9% |
| 2020 | 131 | 100% |
| 2021 | 130 | 100% |
| 2022 | 143 | 93% |
Source: CFPB Consumer Complaint Database
Choice Recovery, Inc. filings cluster in one product
Choice Recovery, Inc.'s 846 logged complaints stay concentrated: only 36 states show a filing. 45.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2022-12-05.
Choice Recovery, Inc. answers 98.2% of complaints inside the CFPB's tracked window and closes 92.9% with a written explanation. 0.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Choice Recovery, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Choice Recovery, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 846.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Choice Recovery, Inc. (98.2% timely; 0.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration