CFPB · Faster timely-response band

Continental Services Group, Inc. d/b/a ConServe

1.8K CFPB complaints · 99.9% timely (fast band) · top issue Attempts to collect debt not owed.

Products ↓ All companies
1.8K CFPB complaints

Continental Services Group, Inc. d/b/a ConServe answers 99.9% on time (upper third) across 1.8K filings. Relief 15.8% · top product Debt collection. Allegations, not findings.

  • Volume rank #244 of 342
  • Faster timely-response band
  • +27200% filings 2012 to 2026

CFPB relief outcome brief

CCDB company continental-services-group-inc-d-b-a-conserve

15.8% relief · 99.9% timely · 1.8K filings · Debt collection

Same-product relief peers

Nearest relief peer: The Law Offices of Gerald E Moore & Associates, PC (15.8% relief)

Continental Services Group, …15.8%National Consumer Telecom & …0.5%Planet Home Lending, LLC0.1%Dynamic Recovery Solutions, …63.7%Checkr, Inc0.1%
Closed-with-relief % among Continental Services Group, Inc. d/b/a ConServe and nearest filing-volume peers

Continental Services Group, Inc. d/b/a ConServe closes 15.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 1.8K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 99.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 15.8%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Continental Services Group, Inc. d/b/a ConServe complaint mix by product

Total complaints: 1.8K

Continental Services Group, Inc. d/b/a ConServe complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.8K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,334 complaints (75.7%), resolution 15.9% Debt collection 75.7% Credit reporting: 214 complaints (12.1%), resolution 29.0% Credit reporting 12.1% Student loan: 101 complaints (5.7%), resolution 3.0% Credit reporting,: 99 complaints (5.6%), resolution 0.0% Debt or: 6 complaints (0.3%), resolution 33.3% Credit reporting: 5 complaints (0.3%), resolution 0.0% Checking or: 4 complaints (0.2%), resolution 0.0%
  • Debt collection 1K 75.7% – 16% relief
  • Credit reporting 214 12.1% – 29% relief
  • Student loan 101 5.7% – 3% relief
  • Credit reporting, 99 5.6% – 0% relief
  • Debt or 6 0.3% – 33% relief
  • Credit reporting 5 0.3% – 0% relief
  • Checking or 4 0.2% – 0% relief

Lighter-volume mix: how Continental Services Group, Inc. d/b/a ConServe's 1.8K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Debt collection 1.3K
Credit reporting or other personal consumer reports 214
Student loan 101
Credit reporting, credit repair services, or other personal consumer reports 99
Debt or credit management 6
Credit reporting 5
Checking or savings account 4
Money transfer, virtual currency, or money service 2
Consumer Loan 2
Payday loan, title loan, or personal loan 1
Bank account or service 1

Nationwide filing states for Continental Services Group, Inc. d/b/a ConServe

Top states by attributed volume, lighter-filing company

Nationwide footprint
Leading state
FL
23.6% of this company's filings
FL418TX178NY163CA159GA87PA63NC38AL38

Continental Services Group, Inc. d/b/a ConServe rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
273
+27200% vs 2012
0100200300400500 20122014201620182020202220242026 273

Top States

State Complaints
FL 418
TX 178
NY 163
CA 159
GA 87
PA 63
NC 38
AL 38
NJ 37
SC 37
MI 34
IL 34
OH 34
NV 30
CT 29
MD 27
VA 26
MO 26
IN 25
CO 23

Top Issues

Issue Complaints
Attempts to collect debt not owed 489
Written notification about debt 276
Incorrect information on your report 177
False statements or representation 170
Took or threatened to take negative or legal action 99
Communication tactics 97
Cont'd attempts collect debt not owed 97
Improper use of your report 62
Problem with a company's investigation into an existing problem 53
Dealing with my lender or servicer 39
Disclosure verification of debt 38
Improper contact or sharing of info 32
Problem with a credit reporting company's investigation into an existing problem 25
Dealing with your lender or servicer 24
Threatened to contact someone or share information improperly 18
Electronic communications 12
Struggling to repay your loan 11
Can't repay my loan 10
Taking/threatening an illegal action 6
Getting a loan 4

Yearly Trend

Year Complaints Timely
2012 1 100%
2013 22 100%
2014 87 100%
2015 65 100%
2016 67 100%
2017 122 100%
2018 99 100%
2019 78 100%
2020 59 100%
2021 95 98.9%
2022 86 100%
2023 89 100%
2024 232 100%
2025 394 100%
2026 273 100%

Source: CFPB Consumer Complaint Database

Continental Services Group, Inc. d/b/a ConServe in the faster-timely third

Continental Services Group, Inc. d/b/a ConServe's 1,769 logged complaints reach a nationwide footprint - 54 states have at least one filing. Only 35.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-06-25. Timely response 99.9% sits in the upper third of the corpus.

Continental Services Group, Inc. d/b/a ConServe answers 99.9% of complaints inside the CFPB's tracked window (timely band: fast) and closes 15.8% with relief; 83.6% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Continental Services Group, Inc. d/b/a ConServe.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Continental Services Group, Inc. d/b/a ConServe: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 1.8K.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 99.9%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Continental Services Group, Inc. d/b/a ConServe (#244 of 342; 99.9% timely; 15.8% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Faster timely-response band