Continental Services Group, Inc. d/b/a ConServe
1.8K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Continental Services Group, Inc. d/b/a ConServe complaint mix by product
- Debt collection 1K 75.7% – 16% relief
- Credit reporting 214 12.1% – 29% relief
- Student loan 101 5.7% – 3% relief
- Credit reporting, 99 5.6% – 0% relief
- Debt or 6 0.3% – 33% relief
- Credit reporting 5 0.3% – 0% relief
- Checking or 4 0.2% – 0% relief
How Continental Services Group, Inc. d/b/a ConServe's 1.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 1.3K |
| Credit reporting or other personal consumer reports | 214 |
| Student loan | 101 |
| Credit reporting, credit repair services, or other personal consumer reports | 99 |
| Debt or credit management | 6 |
| Credit reporting | 5 |
| Checking or savings account | 4 |
| Money transfer, virtual currency, or money service | 2 |
| Consumer Loan | 2 |
| Payday loan, title loan, or personal loan | 1 |
| Bank account or service | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 418 |
| TX | 178 |
| NY | 163 |
| CA | 159 |
| GA | 87 |
| PA | 63 |
| NC | 38 |
| AL | 38 |
| NJ | 37 |
| SC | 37 |
| MI | 34 |
| IL | 34 |
| OH | 34 |
| NV | 30 |
| CT | 29 |
| MD | 27 |
| VA | 26 |
| MO | 26 |
| IN | 25 |
| CO | 23 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 489 |
| Written notification about debt | 276 |
| Incorrect information on your report | 177 |
| False statements or representation | 170 |
| Took or threatened to take negative or legal action | 99 |
| Communication tactics | 97 |
| Cont'd attempts collect debt not owed | 97 |
| Improper use of your report | 62 |
| Problem with a company's investigation into an existing problem | 53 |
| Dealing with my lender or servicer | 39 |
| Disclosure verification of debt | 38 |
| Improper contact or sharing of info | 32 |
| Problem with a credit reporting company's investigation into an existing problem | 25 |
| Dealing with your lender or servicer | 24 |
| Threatened to contact someone or share information improperly | 18 |
| Electronic communications | 12 |
| Struggling to repay your loan | 11 |
| Can't repay my loan | 10 |
| Taking/threatening an illegal action | 6 |
| Getting a loan | 4 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 22 | 100% |
| 2014 | 87 | 100% |
| 2015 | 65 | 100% |
| 2016 | 67 | 100% |
| 2017 | 122 | 100% |
| 2018 | 99 | 100% |
| 2019 | 78 | 100% |
| 2020 | 59 | 100% |
| 2021 | 95 | 98.9% |
| 2022 | 86 | 100% |
| 2023 | 89 | 100% |
| 2024 | 232 | 100% |
| 2025 | 394 | 100% |
| 2026 | 273 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Continental Services Group, Inc. d/b/a ConServe
Continental Services Group, Inc. d/b/a ConServe's 1,769 logged complaints reach a nationwide footprint - 54 states have at least one filing on record. Only 35.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2012 through 2026-06-25.
Continental Services Group, Inc. d/b/a ConServe answers 99.9% of complaints inside the CFPB's tracked window and closes 83.6% with a written explanation. 15.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Continental Services Group, Inc. d/b/a ConServe.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Continental Services Group, Inc. d/b/a ConServe have?
1,769, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Continental Services Group, Inc. d/b/a ConServe respond to complaints on time?
99.9% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Continental Services Group, Inc. d/b/a ConServe?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.