CFPB · Single-product concentration
Certified Solutions, Inc
72 CFPB complaints · 90.3% in "Debt collection" · top issue Attempts to collect debt not owed.
Certified Solutions, Inc: 90.3% of 72 CFPB complaints sit in "Debt collection". Timely 55.6% · relief 0%. Allegations, not findings.
- Single-product concentration
- +40% filings 2016 to 2026
CFPB relief outcome brief
CCDB company certified-solutions-inc
0% relief · 55.6% timely · 72 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Certified Solutions, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Certified Solutions, Inc's 72 filings include narrative text
40.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Certified Solutions, Inc complaint mix by product
- Debt collection 65 90.3% – 0% relief
- Credit reporting 4 5.6% – 0% relief
- Credit reporting, 2 2.8% – 0% relief
- Money transfer, 1 1.4% – 0% relief
How Certified Solutions, Inc's 72 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 65 |
| Credit reporting or other personal consumer reports | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Money transfer, virtual currency, or money service | 1 |
Concentrated filing states for Certified Solutions, Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- NJ
- 79.2% of this company's filings
Certified Solutions, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 7
- +40% vs 2016
Top States
| State | Complaints |
|---|---|
| NJ | 57 |
| CA | 4 |
| FL | 3 |
| NY | 3 |
| TX | 2 |
| GA | 1 |
| SC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 29 |
| Written notification about debt | 19 |
| False statements or representation | 6 |
| Took or threatened to take negative or legal action | 4 |
| Cont'd attempts collect debt not owed | 4 |
| Improper use of your report | 3 |
| Communication tactics | 2 |
| Incorrect information on your report | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Fraud or scam | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 5 | 0% |
| 2017 | 3 | 0% |
| 2018 | 5 | 0% |
| 2019 | 5 | 20% |
| 2020 | 8 | 12.5% |
| 2021 | 8 | 25% |
| 2022 | 6 | 66.7% |
| 2023 | 8 | 100% |
| 2024 | 9 | 100% |
| 2025 | 8 | 100% |
| 2026 | 7 | 100% |
Source: CFPB Consumer Complaint Database
Certified Solutions, Inc filings cluster in one product
Certified Solutions, Inc's 72 logged complaints stay concentrated: only 7 states show a filing. 40.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-25.
Certified Solutions, Inc answers 55.6% of complaints inside the CFPB's tracked window and closes 95.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Certified Solutions, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Certified Solutions, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 72.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 55.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Certified Solutions, Inc (55.6% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration