CFPB · Single-product concentration
Certified Bureau of the South, Inc
37 CFPB complaints · 78.4% in "Debt collection" · top issue Attempts to collect debt not owed.
Certified Bureau of the South, Inc: 78.4% of 37 CFPB complaints sit in "Debt collection". Timely 97.3% · relief 16.2%. Allegations, not findings.
- Single-product concentration
- 0% filings 2015 to 2026
CFPB relief outcome brief
CCDB company certified-bureau-of-the-south-inc
16.2% relief · 97.3% timely · 37 filings · Debt collection
Same-product relief peers
Nearest relief peer: Pacific Credit Exchange Corporation (16.2% relief)
Certified Bureau of the South, Inc closes 16.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 37 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Certified Bureau of the South, Inc complaint mix by product
- Debt collection 29 78.4% – 21% relief
- Credit reporting, 7 18.9% – 0% relief
- Credit reporting 1 2.7% – 0% relief
How Certified Bureau of the South, Inc's 37 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 29 |
| Credit reporting, credit repair services, or other personal consumer reports | 7 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for Certified Bureau of the South, Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- LA
- 86.5% of this company's filings
Certified Bureau of the South, Inc complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2015
Top States
| State | Complaints |
|---|---|
| LA | 32 |
| FL | 2 |
| AL | 1 |
| MS | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 18 |
| Written notification about debt | 7 |
| Incorrect information on your report | 4 |
| Improper use of your report | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Electronic communications | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Disclosure verification of debt | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 2 | 100% |
| 2017 | 6 | 100% |
| 2018 | 2 | 100% |
| 2019 | 5 | 100% |
| 2020 | 1 | 100% |
| 2021 | 6 | 100% |
| 2022 | 2 | 100% |
| 2023 | 1 | 100% |
| 2024 | 7 | 100% |
| 2025 | 3 | 66.7% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Certified Bureau of the South, Inc filings cluster in one product
Certified Bureau of the South, Inc's 37 logged complaints stay concentrated: only 5 states show a filing. Only 35.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2015 through 2026-02-05.
Certified Bureau of the South, Inc answers 97.3% of complaints inside the CFPB's tracked window and closes 83.8% with a written explanation. 16.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Certified Bureau of the South, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Certified Bureau of the South, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 37.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Certified Bureau of the South, Inc (97.3% timely; 16.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration