CFPB · Single-product concentration
Celebrity Financial, Inc.
25 CFPB complaints · 80% in "Mortgage" · top issue Trouble during payment process.
Celebrity Financial, Inc.: 80% of 25 CFPB complaints sit in "Mortgage". Timely 84% · relief 12%. Allegations, not findings.
- Single-product concentration
- +1100% filings 2020 to 2023
CFPB relief outcome brief
CCDB company celebrity-financial-inc
12% relief · 84% timely · 25 filings · Mortgage
Same-product relief peers
Nearest relief peer: Gmfs, LLC (11.8% relief)
Celebrity Financial, Inc. closes 12% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Celebrity Financial, Inc.'s 25 filings include narrative text
56% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Celebrity Financial, Inc. complaint mix by product
- Mortgage 20 80.0% – 15% relief
- Payday loan, 1 4.0% – 0% relief
- Debt collection 1 4.0% – 0% relief
- Credit reporting, 1 4.0% – 0% relief
- Money transfer, 1 4.0% – 0% relief
- Checking or 1 4.0% – 0% relief
How Celebrity Financial, Inc.'s 25 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 20 |
| Payday loan, title loan, or personal loan | 1 |
| Debt collection | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Checking or savings account | 1 |
Where Celebrity Financial, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 20% of this company's filings
Celebrity Financial, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2023
- 12
- +1100% vs 2020
Top States
| State | Complaints |
|---|---|
| IL | 5 |
| CO | 5 |
| NV | 4 |
| CA | 3 |
| FL | 2 |
| MO | 2 |
| IA | 1 |
| WA | 1 |
| MD | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 8 |
| Closing on a mortgage | 7 |
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Improper use of your report | 2 |
| Struggling to pay your loan | 1 |
| False statements or representation | 1 |
| Incorrect information on your report | 1 |
| Money was not available when promised | 1 |
| Managing an account | 1 |
| Struggling to pay mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 1 | 100% |
| 2021 | 5 | 100% |
| 2022 | 7 | 100% |
| 2023 | 12 | 66.7% |
Source: CFPB Consumer Complaint Database
Celebrity Financial, Inc. filings cluster in one product
Celebrity Financial, Inc.'s 25 logged complaints stay concentrated: only 10 states show a filing. 56% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2023-11-02.
Celebrity Financial, Inc. answers 84% of complaints inside the CFPB's tracked window and closes 88% with a written explanation. 12% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Celebrity Financial, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Celebrity Financial, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 25.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 84%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Celebrity Financial, Inc. (84% timely; 12% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration