CFPB · Single-product concentration
Carter Business Service, Inc.
26 CFPB complaints · 96.2% in "Debt collection" · top issue Attempts to collect debt not owed.
Carter Business Service, Inc.: 96.2% of 26 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2016 to 2026
CFPB relief outcome brief
CCDB company carter-business-service-inc
0% relief · 100% timely · 26 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Carter Business Service, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Carter Business Service, Inc.'s 26 filings include narrative text
53.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Carter Business Service, Inc. complaint mix by product
- Debt collection 25 96.2% – 0% relief
- Credit reporting, 1 3.8% – 0% relief
How Carter Business Service, Inc.'s 26 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 25 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Carter Business Service, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- MA
- 53.8% of this company's filings
Carter Business Service, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2016
Top States
| State | Complaints |
|---|---|
| MA | 14 |
| NH | 4 |
| CT | 2 |
| CA | 2 |
| AZ | 1 |
| FL | 1 |
| OH | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 9 |
| Written notification about debt | 8 |
| Communication tactics | 4 |
| False statements or representation | 2 |
| Cont'd attempts collect debt not owed | 1 |
| Incorrect information on your report | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2017 | 2 | 100% |
| 2018 | 5 | 100% |
| 2021 | 2 | 100% |
| 2022 | 4 | 100% |
| 2023 | 4 | 100% |
| 2024 | 2 | 100% |
| 2025 | 5 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Carter Business Service, Inc. filings cluster in one product
Carter Business Service, Inc.'s 26 logged complaints stay concentrated: only 8 states show a filing. 53.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-15.
Carter Business Service, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Carter Business Service, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Carter Business Service, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 26.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Carter Business Service, Inc. (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration