Total complaints
3
Filed since 2024
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows Carchoice of Memphis, Inc.'s complaint history from CFPB public records. 3 consumers have filed complaints since 2024. The company has a 66.7% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since 2024
Timely response
66.7%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Carchoice of Memphis, Inc.'s 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 2 |
| Vehicle loan or lease | 1 |
| State | Complaints |
|---|---|
| TN | 3 |
| Issue | Complaints |
|---|---|
| Improper use of your report | 1 |
| Repossession | 1 |
| Incorrect information on your report | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 1 | 100% |
| 2025 | 2 | 50% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Carchoice of Memphis, Inc. has accumulated 3 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2024, and the most recent logged activity is 2025-09-22, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Carchoice of Memphis, Inc. reports a 66.7% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Improper use of your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Carchoice of Memphis, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Carchoice of Memphis, Inc. has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Carchoice of Memphis, Inc. has a 66.7% timely response rate to CFPB complaints.
The most common issue reported against Carchoice of Memphis, Inc. is "Improper use of your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.