Capital Benefit, Inc.
9 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Capital Benefit, Inc. complaint mix by product
- Mortgage 9 100.0% – 11% relief
How Capital Benefit, Inc.'s 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 9 |
Top States
| State | Complaints |
|---|---|
| CA | 9 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay mortgage | 4 |
| Trouble during payment process | 3 |
| Loan servicing, payments, escrow account | 1 |
| Credit decision / Underwriting | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2015 | 1 | 100% |
| 2020 | 2 | 100% |
| 2022 | 3 | 100% |
| 2023 | 1 | 100% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Capital Benefit, Inc.
Capital Benefit, Inc.'s 9 logged complaints stay concentrated: only 1 state shows a filing on record. 44.4% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2025-10-29.
Capital Benefit, Inc. answers 88.9% of complaints inside the CFPB's tracked window and closes 77.8% with a written explanation. 11.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Struggling to pay mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Capital Benefit, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Capital Benefit, Inc. have?
9, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Capital Benefit, Inc. respond to complaints on time?
88.9% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Capital Benefit, Inc.?
"Struggling to pay mortgage", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.