CFPB · Single-product concentration
CALM, Inc.
5 CFPB complaints · 80% in "Mortgage" · top issue Settlement process and costs.
CALM, Inc.: 80% of 5 CFPB complaints sit in "Mortgage". Timely 60% · relief 40%. Allegations, not findings.
- Single-product concentration
- 0% filings 2013 to 2021
CFPB relief outcome brief
CCDB company calm-inc
40% relief · 60% timely · 5 filings · Mortgage
Same-product relief peers
Nearest relief peer: Acra Intermediate Holdings, LLC (47% relief)
CALM, Inc. closes 40% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
CALM, Inc. complaint mix by product
- Mortgage 4 80.0% – 50% relief
- Credit card 1 20.0% – 0% relief
How CALM, Inc.'s 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 4 |
| Credit card or prepaid card | 1 |
Concentrated filing states for CALM, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- MA
- 40% of this company's filings
CALM, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2021
- 1
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| MA | 2 |
| IL | 1 |
| CT | 1 |
| WI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Settlement process and costs | 1 |
| Other | 1 |
| Credit decision / Underwriting | 1 |
| Application, originator, mortgage broker | 1 |
| Advertising and marketing, including promotional offers | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 0% |
| 2014 | 3 | 100% |
| 2021 | 1 | 0% |
Source: CFPB Consumer Complaint Database
CALM, Inc. filings cluster in one product
CALM, Inc.'s 5 logged complaints stay concentrated: only 4 states show a filing. Only 20% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2021-01-30.
CALM, Inc. answers 60% of complaints inside the CFPB's tracked window and closes 40% with a written explanation. 40% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Settlement process and costs."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CALM, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for CALM, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 60%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for CALM, Inc. (60% timely; 40% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration