Total complaints
20
Filed since 2024
20 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
20 consumer complaints filed with the CFPB
This profile shows BYS, LLC. d/b/a Boost Your Score's complaint history from CFPB public records. 20 consumers have filed complaints since 2024. The company has a 95% timely response rate and has provided relief in 5% of cases.
Total complaints
20
Filed since 2024
Timely response
95%
CFPB-tracked response window
Relief rate
5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How BYS, LLC. d/b/a Boost Your Score's 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 6 |
| Credit card | 4 |
| Debt or credit management | 4 |
| Credit reporting or other personal consumer reports | 3 |
| Checking or savings account | 2 |
| Debt collection | 1 |
| State | Complaints |
|---|---|
| TX | 6 |
| CA | 4 |
| PA | 4 |
| NJ | 2 |
| MI | 1 |
| FL | 1 |
| VA | 1 |
| NY | 1 |
| Issue | Complaints |
|---|---|
| Problem with additional add-on products or services | 3 |
| Incorrect information on your report | 3 |
| Problem with a lender or other company charging your account | 2 |
| Charged upfront or unexpected fees | 2 |
| False statements or representation | 1 |
| Closing your account | 1 |
| Improper use of your report | 1 |
| Problem when making payments | 1 |
| Didn't provide services promised | 1 |
| Problems receiving the advance | 1 |
| Other features, terms, or problems | 1 |
| Problem with customer service | 1 |
| Getting a credit card | 1 |
| Charged fees or interest you didn't expect | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 7 | 100% |
| 2025 | 11 | 90.9% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
BYS, LLC. d/b/a Boost Your Score has accumulated 20 consumer complaints in the CFPB public database, with filings active across 8 U.S. states. Of those submissions, 11 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2024, and the most recent logged activity is 2026-03-28, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, BYS, LLC. d/b/a Boost Your Score reports a 95% timely-response rate and has closed 95% of cases with a written explanation to the consumer. 5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, personal loan, or advance loan", and the single most common underlying issue is "Problem with additional add-on products or services".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating BYS, LLC. d/b/a Boost Your Score: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
BYS, LLC. d/b/a Boost Your Score has received 20 consumer complaints filed with the Consumer Financial Protection Bureau.
BYS, LLC. d/b/a Boost Your Score has a 95% timely response rate to CFPB complaints.
The most common issue reported against BYS, LLC. d/b/a Boost Your Score is "Problem with additional add-on products or services" in the "Payday loan, title loan, personal loan, or advance loan" product category.
Read our methodology — how this data is sourced, computed, and verified.