CFPB · Single-product concentration
Butler and Associates, PA
52 CFPB complaints · 100% in "Debt collection" · top issue Took or threatened to take negative or legal action.
Butler and Associates, PA: 100% of 52 CFPB complaints sit in "Debt collection". Timely 75% · relief 3.8%. Allegations, not findings.
- Single-product concentration
- +200% filings 2016 to 2026
CFPB relief outcome brief
CCDB company butler-and-associates-pa
3.8% relief · 75% timely · 52 filings · Debt collection
Same-product relief peers
Nearest relief peer: Merchants Acceptance Corp (3.8% relief)
Butler and Associates, PA closes 3.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Butler and Associates, PA's 52 filings include narrative text
55.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Butler and Associates, PA complaint mix by product
- Debt collection 52 100.0% – 4% relief
How Butler and Associates, PA's 52 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 52 |
Concentrated filing states for Butler and Associates, PA
Top states by attributed CFPB complaint volume for this company
- Leading state
- KS
- 73.1% of this company's filings
Butler and Associates, PA rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- +200% vs 2016
Top States
| State | Complaints |
|---|---|
| KS | 38 |
| MO | 5 |
| FL | 2 |
| TX | 2 |
| SC | 1 |
| PA | 1 |
| TN | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 16 |
| False statements or representation | 12 |
| Attempts to collect debt not owed | 11 |
| Written notification about debt | 7 |
| Communication tactics | 4 |
| Threatened to contact someone or share information improperly | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2017 | 2 | 100% |
| 2018 | 2 | 100% |
| 2019 | 5 | 80% |
| 2020 | 1 | 100% |
| 2021 | 5 | 80% |
| 2022 | 3 | 66.7% |
| 2023 | 12 | 100% |
| 2024 | 9 | 77.8% |
| 2025 | 9 | 44.4% |
| 2026 | 3 | 0% |
Source: CFPB Consumer Complaint Database
Butler and Associates, PA filings cluster in one product
Butler and Associates, PA's 52 logged complaints stay concentrated: only 8 states show a filing. 55.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-05-20.
Butler and Associates, PA answers 75% of complaints inside the CFPB's tracked window and closes 84.6% with a written explanation. 3.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Butler and Associates, PA.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Butler and Associates, PA: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 52.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 75%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Butler and Associates, PA (75% timely; 3.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration