CFPB · Single-product concentration
Burton Neil & Associates, P.C.
17 CFPB complaints · 94.1% in "Debt collection" · top issue Attempts to collect debt not owed.
Burton Neil & Associates, P.C.: 94.1% of 17 CFPB complaints sit in "Debt collection". Timely 94.1% · relief 11.8%. Allegations, not findings.
- Single-product concentration
- 0% filings 2013 to 2022
CFPB relief outcome brief
CCDB company burton-neil-associates-p-c
11.8% relief · 94.1% timely · 17 filings · Debt collection
Same-product relief peers
Nearest relief peer: Vision Financial Corp. (11.9% relief)
Burton Neil & Associates, P.C. closes 11.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Burton Neil & Associates, P.C. scores strongest on timely response (90/100 percentile-benchmarked) and weakest on relief provided (55/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
55 / 100 percentile-benchmarked
11.8% of complaints closed with relief to the consumer
Timely response
90 / 100 percentile-benchmarked
94.1% of complaints answered inside the CFPB 15-day window
Closed with explanation
78 / 100 percentile-benchmarked
88.2% of complaints closed with an explanation to the consumer
How 17 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Burton Neil & Associates, P.C. complaint mix by product
- Debt collection 16 94.1% – 13% relief
- Checking or 1 5.9% – 0% relief
How Burton Neil & Associates, P.C.'s 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 16 |
| Checking or savings account | 1 |
Concentrated filing states for Burton Neil & Associates, P.C.
Top states by attributed CFPB complaint volume for this company
- Leading state
- PA
- 47.1% of this company's filings
Burton Neil & Associates, P.C. complaints by year
Annual filing volume from the CFPB public database
- 2022
- 1
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| PA | 8 |
| NJ | 8 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 3 |
| Communication tactics | 3 |
| Cont'd attempts collect debt not owed | 3 |
| Disclosure verification of debt | 2 |
| False statements or representation | 2 |
| Written notification about debt | 2 |
| Managing an account | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 3 | 100% |
| 2015 | 2 | 50% |
| 2016 | 3 | 100% |
| 2017 | 1 | 100% |
| 2019 | 6 | 100% |
| 2022 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Burton Neil & Associates, P.C. filings cluster in one product
Burton Neil & Associates, P.C.'s 17 logged complaints stay concentrated: only 3 states show a filing. Only 29.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2022-10-26.
Burton Neil & Associates, P.C. answers 94.1% of complaints inside the CFPB's tracked window and closes 88.2% with a written explanation. 11.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Burton Neil & Associates, P.C..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Burton Neil & Associates, P.C.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 17.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Burton Neil & Associates, P.C. (94.1% timely; 11.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration