CFPB · Narrative-heavy record
Burns Auto Credit, LLC
15 CFPB complaints · 80% with narratives · top issue Improper use of your report.
Burns Auto Credit, LLC: 80% of 15 filings include consumer narratives. Timely 100% · relief 0% · top product Vehicle loan or lease. Allegations, not findings.
- Narrative-heavy record
- +200% filings 2019 to 2025
CFPB relief outcome brief
CCDB company burns-auto-credit-llc
0% relief · 100% timely · 15 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: BMW Financial Services NA, LLC (0% relief)
Burns Auto Credit, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Burns Auto Credit, LLC's 15 filings include narrative text
80% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Burns Auto Credit, LLC complaint mix by product
- Vehicle loan 9 60.0% – 0% relief
- Credit reporting 4 26.7% – 0% relief
- Credit reporting, 1 6.7% – 0% relief
- Payday loan, 1 6.7% – 0% relief
How Burns Auto Credit, LLC's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 9 |
| Credit reporting or other personal consumer reports | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Payday loan, title loan, or personal loan | 1 |
Concentrated filing states for Burns Auto Credit, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- SC
- 93.3% of this company's filings
Burns Auto Credit, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 3
- +200% vs 2019
Top States
| State | Complaints |
|---|---|
| SC | 14 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 5 |
| Managing the loan or lease | 4 |
| Incorrect information on your report | 2 |
| Problems at the end of the loan or lease | 1 |
| Getting a loan or lease | 1 |
| Repossession | 1 |
| Problem when making payments | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 1 | 100% |
| 2022 | 1 | 100% |
| 2023 | 2 | 100% |
| 2024 | 8 | 100% |
| 2025 | 3 | 100% |
Source: CFPB Consumer Complaint Database
Burns Auto Credit, LLC's narrative-rich complaint ledger
Burns Auto Credit, LLC's 15 logged complaints stay concentrated: only 2 states show a filing. 80% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2025-12-23.
Burns Auto Credit, LLC answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Burns Auto Credit, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Burns Auto Credit, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 15.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Burns Auto Credit, LLC (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record