CFPB · Single-product concentration

Bureau of Accounts Control

64 CFPB complaints · 84.4% in "Debt collection" · top issue Attempts to collect debt not owed.

64 CFPB complaints

Bureau of Accounts Control: 84.4% of 64 CFPB complaints sit in "Debt collection". Timely 6.3% · relief 1.6%. Allegations, not findings.

  • Single-product concentration
  • -33.3% filings 2014 to 2026

CFPB relief outcome brief

CCDB company bureau-of-accounts-control

1.6% relief · 6.3% timely · 64 filings · Debt collection

Nearest relief peer: Colony Brands, Inc. (1.6% relief)

Bureau of Accounts Control (…1.6%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Bureau of Accounts Control and nearest filing-volume peers

Bureau of Accounts Control closes 1.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Bureau of Accounts Control's 64 filings include narrative text

40.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 6.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.6%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Bureau of Accounts Control complaint mix by product

Total complaints: 64

Bureau of Accounts Control complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 64 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 54 complaints (84.4%), resolution 1.9% Debt collection 84.4% Credit reporting,: 8 complaints (12.5%), resolution 0.0% Credit reporting, 12.5% Credit reporting: 2 complaints (3.1%), resolution 0.0%
  • Debt collection 54 84.4% 2% relief
  • Credit reporting, 8 12.5% 0% relief
  • Credit reporting 2 3.1% 0% relief

How Bureau of Accounts Control's 64 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 54
Credit reporting, credit repair services, or other personal consumer reports 8
Credit reporting or other personal consumer reports 2

Concentrated filing states for Bureau of Accounts Control

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NJ
59.4% of this company's filings
NJ38NY11FL5PA4NC2TX2GA1SC1

Bureau of Accounts Control falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
2
-33.3% vs 2014
0246810 2014201620182020202220242026 2

Top States

State Complaints
NJ 38
NY 11
FL 5
PA 4
NC 2
TX 2
GA 1
SC 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 20
Written notification about debt 12
Disclosure verification of debt 6
Cont'd attempts collect debt not owed 6
False statements or representation 5
Incorrect information on your report 5
Problem with a credit reporting company's investigation into an existing problem 3
Took or threatened to take negative or legal action 3
Improper use of your report 2
Communication tactics 2

Yearly Trend

Year Complaints Timely
2014 3 0%
2015 2 0%
2016 6 0%
2017 4 0%
2018 5 40%
2019 7 14.3%
2020 5 0%
2021 8 0%
2022 2 0%
2023 6 0%
2024 6 0%
2025 8 0%
2026 2 50%

Source: CFPB Consumer Complaint Database

Bureau of Accounts Control filings cluster in one product

Bureau of Accounts Control's 64 logged complaints stay concentrated: only 8 states show a filing. 40.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-24.

Bureau of Accounts Control answers 6.3% of complaints inside the CFPB's tracked window and closes 21.9% with a written explanation. 1.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Bureau of Accounts Control.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Bureau of Accounts Control: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Bureau of Accounts Control (6.3% timely; 1.6% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration