Monterey Financial Services LLC
2.3K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Monterey Financial Services LLC complaint mix by product
- Debt collection 2K 70.9% – 10% relief
- Credit reporting 317 13.9% – 4% relief
- Credit reporting, 148 6.5% – 30% relief
- Payday loan, 67 2.9% – 12% relief
- Payday loan, 64 2.8% – 2% relief
- Consumer Loan 44 1.9% – 0% relief
- Student loan 25 1.1% – 0% relief
How Monterey Financial Services LLC's 2.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 1.6K |
| Credit reporting or other personal consumer reports | 317 |
| Credit reporting, credit repair services, or other personal consumer reports | 148 |
| Payday loan, title loan, or personal loan | 67 |
| Payday loan, title loan, personal loan, or advance loan | 64 |
| Consumer Loan | 44 |
| Student loan | 25 |
| Credit card | 16 |
| Mortgage | 10 |
| Checking or savings account | 7 |
| Debt or credit management | 7 |
| Vehicle loan or lease | 7 |
| Credit reporting | 4 |
| Credit card or prepaid card | 4 |
| Payday loan | 3 |
| Money transfer, virtual currency, or money service | 2 |
| Bank account or service | 1 |
| Other financial service | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 330 |
| TX | 290 |
| FL | 283 |
| GA | 172 |
| NY | 169 |
| NC | 116 |
| IL | 79 |
| VA | 68 |
| NJ | 56 |
| PA | 51 |
| MD | 48 |
| OH | 47 |
| AZ | 46 |
| SC | 45 |
| NV | 41 |
| WA | 40 |
| TN | 38 |
| MI | 37 |
| IN | 31 |
| LA | 28 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 677 |
| Incorrect information on your report | 265 |
| Written notification about debt | 244 |
| Took or threatened to take negative or legal action | 220 |
| False statements or representation | 203 |
| Communication tactics | 116 |
| Improper use of your report | 85 |
| Problem with a company's investigation into an existing problem | 83 |
| Cont'd attempts collect debt not owed | 79 |
| Disclosure verification of debt | 52 |
| Charged fees or interest you didn't expect | 50 |
| Problem with a credit reporting company's investigation into an existing problem | 31 |
| Managing the loan or lease | 26 |
| Problem when making payments | 24 |
| Problem with the payoff process at the end of the loan | 16 |
| Getting the loan | 15 |
| Threatened to contact someone or share information improperly | 14 |
| Dealing with your lender or servicer | 12 |
| Taking out the loan or lease | 12 |
| Struggling to pay your loan | 11 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 46 | 100% |
| 2015 | 62 | 100% |
| 2016 | 99 | 100% |
| 2017 | 122 | 100% |
| 2018 | 111 | 100% |
| 2019 | 103 | 100% |
| 2020 | 138 | 100% |
| 2021 | 157 | 100% |
| 2022 | 127 | 100% |
| 2023 | 148 | 100% |
| 2024 | 281 | 100% |
| 2025 | 523 | 100% |
| 2026 | 429 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Monterey Financial Services LLC
Monterey Financial Services LLC's 2,346 logged complaints reach a nationwide footprint - 53 states have at least one filing on record. 45.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2026-06-25.
Monterey Financial Services LLC answers 100% of complaints inside the CFPB's tracked window and closes 89.3% with a written explanation. 10.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Monterey Financial Services LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Monterey Financial Services LLC have?
2,346, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Monterey Financial Services LLC respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Monterey Financial Services LLC?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.