CFPB · Single-product concentration
Bright Side Loans, LLC
6 CFPB complaints · 83.3% in "Payday loan, title loan, personal loan, or advance loan" · top issue Problem when making payments.
Bright Side Loans, LLC: 83.3% of 6 CFPB complaints sit in "Payday loan, title loan, personal loan, or advance loan". Timely 100% · relief 16.7%. Allegations, not findings.
- Single-product concentration
- -50% filings 2024 to 2026
CFPB relief outcome brief
CCDB company bright-side-loans-llc
16.7% relief · 100% timely · 6 filings · Payday loan, title loan, personal loan, or advance loan
Same-product relief peers
Nearest relief peer: SoLo Funds Inc. (17.2% relief)
Bright Side Loans, LLC closes 16.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Bright Side Loans, LLC complaint mix by product
- Payday loan, 5 83.3% – 20% relief
- Debt collection 1 16.7% – 0% relief
How Bright Side Loans, LLC's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 5 |
| Debt collection | 1 |
Concentrated filing states for Bright Side Loans, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- MO
- 83.3% of this company's filings
Bright Side Loans, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -50% vs 2024
Top States
| State | Complaints |
|---|---|
| MO | 5 |
| ID | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem when making payments | 1 |
| Took or threatened to take negative or legal action | 1 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 1 |
| Charged fees or interest you didn't expect | 1 |
| Getting the loan | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 2 | 100% |
| 2025 | 3 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Bright Side Loans, LLC filings cluster in one product
Bright Side Loans, LLC's 6 logged complaints stay concentrated: only 2 states show a filing. 100% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2024 through 2026-02-03.
Bright Side Loans, LLC answers 100% of complaints inside the CFPB's tracked window and closes 83.3% with a written explanation. 16.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Problem when making payments."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Bright Side Loans, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Bright Side Loans, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 6.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Bright Side Loans, LLC (100% timely; 16.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration