CFPB · Mid-pack CFPB posture
Brazos Higher Education Authority, Inc.
14 CFPB complaints · 8 states · top issue Can't repay my loan.
Brazos Higher Education Authority, Inc. has 14 consumer complaints in the CFPB public database. Timely response is 92.9%; 35.7% closed with relief; top product Student loan. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- -66.7% filings 2013 to 2026
CFPB relief outcome brief
CCDB company brazos-higher-education-authority-inc
35.7% relief · 92.9% timely · 14 filings · Student loan
Same-product relief peers
Nearest relief peer: Premier Student Loan Center (29.8% relief)
Brazos Higher Education Authority, Inc. closes 35.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 14 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Brazos Higher Education Authority, Inc. complaint mix by product
- Student loan 9 64.3% – 22% relief
- Debt collection 3 21.4% – 33% relief
- Credit reporting, 2 14.3% – 100% relief
How Brazos Higher Education Authority, Inc.'s 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 9 |
| Debt collection | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
Where Brazos Higher Education Authority, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NY
- 28.6% of this company's filings
Brazos Higher Education Authority, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -66.7% vs 2013
Top States
| State | Complaints |
|---|---|
| NY | 4 |
| CA | 2 |
| PA | 2 |
| MA | 2 |
| NJ | 1 |
| AZ | 1 |
| OH | 1 |
| SC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Can't repay my loan | 4 |
| Dealing with your lender or servicer | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Incorrect information on your report | 2 |
| Getting a loan | 1 |
| Repaying your loan | 1 |
| Disclosure verification of debt | 1 |
| Dealing with my lender or servicer | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 66.7% |
| 2014 | 3 | 100% |
| 2015 | 3 | 100% |
| 2016 | 1 | 100% |
| 2017 | 1 | 100% |
| 2018 | 1 | 100% |
| 2024 | 1 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Brazos Higher Education Authority, Inc.
Brazos Higher Education Authority, Inc.'s 14 logged complaints stay concentrated: only 8 states show a filing. Only 28.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-05-23.
Brazos Higher Education Authority, Inc. answers 92.9% of complaints inside the CFPB's tracked window and closes 57.1% with a written explanation. 35.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Can't repay my loan."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Brazos Higher Education Authority, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Brazos Higher Education Authority, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 14.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 92.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Brazos Higher Education Authority, Inc. (92.9% timely; 35.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture