CFPB · Single-product concentration

Bankmobile Technologies, Inc

268 CFPB complaints · 84.7% in "Checking or savings account" · top issue Managing an account.

268 CFPB complaints

Bankmobile Technologies, Inc: 84.7% of 268 CFPB complaints sit in "Checking or savings account". Timely 100% · relief 5.2%. Allegations, not findings.

  • Single-product concentration
  • -84.3% filings 2021 to 2026

CFPB relief outcome brief

CCDB company bankmobile-technologies-inc

5.2% relief · 100% timely · 268 filings · Checking or savings account

Nearest relief peer: Schoolsfirst Federal Credit Union (5.3% relief)

Bankmobile Technologies, Inc…5.2%J J Marshall & Associates, I…0%CashRepublic Holdings, Inc.0.4%Global Client Solutions, LLC2.2%Eastern Revenue, Inc.0.4%
Closed-with-relief % among Bankmobile Technologies, Inc and nearest filing-volume peers

Bankmobile Technologies, Inc closes 5.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Bankmobile Technologies, Inc's 268 filings include narrative text

45.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 5.2%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Bankmobile Technologies, Inc complaint mix by product

Total complaints: 268

Bankmobile Technologies, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 268 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 227 complaints (85.7%), resolution 5.7% Checking or 85.7% Money transfer,: 12 complaints (4.5%), resolution 0.0% Student loan: 8 complaints (3.0%), resolution 0.0% Credit reporting: 7 complaints (2.6%), resolution 0.0% Credit card: 7 complaints (2.6%), resolution 14.3% Credit reporting,: 2 complaints (0.8%), resolution 0.0% Credit card: 2 complaints (0.8%), resolution 0.0%
  • Checking or 227 85.7% 6% relief
  • Money transfer, 12 4.5% 0% relief
  • Student loan 8 3.0% 0% relief
  • Credit reporting 7 2.6% 0% relief
  • Credit card 7 2.6% 14% relief
  • Credit reporting, 2 0.8% 0% relief
  • Credit card 2 0.8% 0% relief

How Bankmobile Technologies, Inc's 268 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 227
Money transfer, virtual currency, or money service 12
Student loan 8
Credit reporting or other personal consumer reports 7
Credit card or prepaid card 7
Credit reporting, credit repair services, or other personal consumer reports 2
Credit card 2
Prepaid card 2
Debt collection 1

Nationwide filing states for Bankmobile Technologies, Inc

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
CA
19.4% of this company's filings
CA52GA21FL20NY16WA14CO13TX12PA9

Bankmobile Technologies, Inc falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
11
-84.3% vs 2021
020406080100 202120222023202420252026 11

Top States

State Complaints
CA 52
GA 21
FL 20
NY 16
WA 14
CO 13
TX 12
PA 9
LA 8
VA 7
MI 7
MA 6
IL 6
KY 6
AZ 6
NC 5
TN 5
NJ 5
MD 5
DE 4

Top Issues

Issue Complaints
Managing an account 148
Problem with a lender or other company charging your account 31
Closing an account 25
Opening an account 19
Dealing with your lender or servicer 8
Incorrect information on your report 6
Fraud or scam 5
Problem with a purchase or transfer 4
Problem with a purchase shown on your statement 3
Other transaction problem 3
Problem caused by your funds being low 3
Problem with a company's investigation into an existing problem 3
Unauthorized transactions or other transaction problem 2
Improper use of your report 1
Problem with fraud alerts or security freezes 1
Trouble using the card 1
Unexpected or other fees 1
Fees or interest 1
Money was not available when promised 1
Attempts to collect debt not owed 1

Yearly Trend

Year Complaints Timely
2021 70 100%
2022 67 100%
2023 88 100%
2024 24 100%
2025 8 100%
2026 11 100%

Source: CFPB Consumer Complaint Database

Bankmobile Technologies, Inc filings cluster in one product

Bankmobile Technologies, Inc's 268 logged complaints reach a nationwide footprint - 40 states have at least one filing. 45.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2026-06-25.

Bankmobile Technologies, Inc answers 100% of complaints inside the CFPB's tracked window and closes 90.7% with a written explanation. 5.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Bankmobile Technologies, Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Bankmobile Technologies, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Bankmobile Technologies, Inc (100% timely; 5.2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration