Southern Management Systems Inc.
836 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Southern Management Systems Inc. complaint mix by product
- Debt collection 670 80.2% – 0% relief
- Credit reporting 83 9.9% – 0% relief
- Credit reporting, 77 9.2% – 0% relief
- Debt or 2 0.2% – 0% relief
- Bank account 1 0.1% – 0% relief
- Credit reporting 1 0.1% – 0% relief
- Student loan 1 0.1% – 0% relief
How Southern Management Systems Inc.'s 836 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 670 |
| Credit reporting or other personal consumer reports | 83 |
| Credit reporting, credit repair services, or other personal consumer reports | 77 |
| Debt or credit management | 2 |
| Bank account or service | 1 |
| Credit reporting | 1 |
| Student loan | 1 |
| Mortgage | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 323 |
| TX | 189 |
| GA | 64 |
| NC | 26 |
| CA | 24 |
| AL | 19 |
| IL | 16 |
| TN | 14 |
| NY | 13 |
| PA | 12 |
| AR | 12 |
| LA | 11 |
| MD | 10 |
| SC | 9 |
| NJ | 9 |
| VA | 9 |
| OH | 9 |
| MI | 7 |
| WA | 7 |
| MO | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 241 |
| Written notification about debt | 132 |
| False statements or representation | 91 |
| Incorrect information on your report | 90 |
| Took or threatened to take negative or legal action | 65 |
| Cont'd attempts collect debt not owed | 54 |
| Communication tactics | 44 |
| Improper use of your report | 31 |
| Disclosure verification of debt | 27 |
| Problem with a credit reporting company's investigation into an existing problem | 23 |
| Problem with a company's investigation into an existing problem | 14 |
| Improper contact or sharing of info | 8 |
| Threatened to contact someone or share information improperly | 4 |
| Electronic communications | 2 |
| Problem with customer service | 2 |
| Taking/threatening an illegal action | 2 |
| Problem with a company's investigation into an existing issue | 1 |
| Identity theft protection or other monitoring services | 1 |
| Unauthorized withdrawals or charges | 1 |
| Account opening, closing, or management | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 6 | 100% |
| 2014 | 31 | 100% |
| 2015 | 44 | 100% |
| 2016 | 26 | 100% |
| 2017 | 38 | 100% |
| 2018 | 39 | 100% |
| 2019 | 44 | 100% |
| 2020 | 52 | 100% |
| 2021 | 54 | 100% |
| 2022 | 69 | 100% |
| 2023 | 61 | 100% |
| 2024 | 98 | 100% |
| 2025 | 177 | 100% |
| 2026 | 97 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Southern Management Systems Inc.
Southern Management Systems Inc.'s 836 logged complaints stay concentrated: only 36 states show a filing on record. Only 38.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-24.
Southern Management Systems Inc. answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Southern Management Systems Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Southern Management Systems Inc. have?
836, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Southern Management Systems Inc. respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Southern Management Systems Inc.?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.