CFPB · Narrative-heavy record
Aura Mortgage Advisors LLC
18 CFPB complaints · 50% with narratives · top issue Trouble during payment process.
Aura Mortgage Advisors LLC: 50% of 18 filings include consumer narratives. Timely 94.4% · relief 5.6% · top product Mortgage. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2018 to 2026
CFPB relief outcome brief
CCDB company aura-mortgage-advisors-llc
5.6% relief · 94.4% timely · 18 filings · Mortgage
Same-product relief peers
Nearest relief peer: Flagstar Bank, N.A. (5.6% relief)
Aura Mortgage Advisors LLC closes 5.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Aura Mortgage Advisors LLC's 18 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Aura Mortgage Advisors LLC complaint mix by product
- Mortgage 12 66.7% – 8% relief
- Credit reporting 5 27.8% – 0% relief
- Credit reporting, 1 5.6% – 0% relief
How Aura Mortgage Advisors LLC's 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 12 |
| Credit reporting or other personal consumer reports | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Aura Mortgage Advisors LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- MA
- 38.9% of this company's filings
Aura Mortgage Advisors LLC complaints by year
Annual filing volume from the CFPB public database
- 2026
- 5
- 0% vs 2018
Top States
| State | Complaints |
|---|---|
| MA | 7 |
| NC | 5 |
| IL | 2 |
| MD | 2 |
| OH | 1 |
| RI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 4 |
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Credit monitoring or identity theft protection services | 3 |
| Struggling to pay mortgage | 3 |
| Improper use of your report | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Closing on a mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 5 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 0% |
| 2021 | 3 | 100% |
| 2022 | 1 | 100% |
| 2024 | 2 | 100% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database
Aura Mortgage Advisors LLC's narrative-rich complaint ledger
Aura Mortgage Advisors LLC's 18 logged complaints stay concentrated: only 6 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-02-28.
Aura Mortgage Advisors LLC answers 94.4% of complaints inside the CFPB's tracked window and closes 66.7% with a written explanation. 5.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Aura Mortgage Advisors LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Aura Mortgage Advisors LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 18.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Aura Mortgage Advisors LLC (94.4% timely; 5.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record