CFPB · Single-product concentration
Atlantic Pacific Mortgage Corp
29 CFPB complaints · 75.9% in "Mortgage" · top issue Loan servicing, payments, escrow account.
Atlantic Pacific Mortgage Corp: 75.9% of 29 CFPB complaints sit in "Mortgage". Timely 55.2% · relief 3.4%. Allegations, not findings.
- Single-product concentration
- 0% filings 2014 to 2026
CFPB relief outcome brief
CCDB company atlantic-pacific-mortgage-corp
3.4% relief · 55.2% timely · 29 filings · Mortgage
Same-product relief peers
Nearest relief peer: Ameris Bancorp (3.5% relief)
Atlantic Pacific Mortgage Corp closes 3.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Atlantic Pacific Mortgage Corp's 29 filings include narrative text
44.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Atlantic Pacific Mortgage Corp complaint mix by product
- Mortgage 22 75.9% – 5% relief
- Debt collection 7 24.1% – 0% relief
How Atlantic Pacific Mortgage Corp's 29 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 22 |
| Debt collection | 7 |
Concentrated filing states for Atlantic Pacific Mortgage Corp
Top states by attributed CFPB complaint volume for this company
- Leading state
- NJ
- 75.9% of this company's filings
Atlantic Pacific Mortgage Corp complaints by year
Annual filing volume from the CFPB public database
- 2026
- 2
- 0% vs 2014
Top States
| State | Complaints |
|---|---|
| NJ | 22 |
| TX | 3 |
| VA | 2 |
| NC | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 8 |
| Loan modification,collection,foreclosure | 7 |
| Trouble during payment process | 4 |
| False statements or representation | 3 |
| Written notification about debt | 2 |
| Attempts to collect debt not owed | 1 |
| Took or threatened to take negative or legal action | 1 |
| Credit decision / Underwriting | 1 |
| Settlement process and costs | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 100% |
| 2015 | 8 | 87.5% |
| 2016 | 6 | 33.3% |
| 2017 | 5 | 60% |
| 2018 | 2 | 100% |
| 2024 | 2 | 0% |
| 2025 | 2 | 0% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Atlantic Pacific Mortgage Corp filings cluster in one product
Atlantic Pacific Mortgage Corp's 29 logged complaints stay concentrated: only 5 states show a filing. 44.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-05-20.
Atlantic Pacific Mortgage Corp answers 55.2% of complaints inside the CFPB's tracked window and closes 75.9% with a written explanation. 3.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Atlantic Pacific Mortgage Corp.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Atlantic Pacific Mortgage Corp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 29.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 55.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Atlantic Pacific Mortgage Corp (55.2% timely; 3.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration