2026 data Public-data reference. official source

Atlantic Credit & Finance, Inc.

236 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

236 consumer complaints filed with the CFPB

This profile shows Atlantic Credit & Finance, Inc.'s complaint history from CFPB public records. 236 consumers have filed complaints since 2013. The company has a 99.2% timely response rate and has provided relief in 73.7% of cases.

236
Total Complaints
99.2%
Timely Response
3%
Disputed
73.7%
Relief Provided
40
States Active
2013
Since

Total complaints

236

Filed since 2013

Timely response

99.2%

CFPB-tracked response window

Relief rate

73.7%

Closed with monetary or non-monetary relief

Timely response rate 99.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 73.7%
Industry median

Share closed with monetary or non-monetary relief.

Atlantic Credit & Finance, Inc. complaint mix by product

Total complaints: 236

Atlantic Credit & Finance, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 236 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 218 complaints (92.4%), resolution 73.9% Debt collection 92.4% Consumer Loan: 9 complaints (3.8%), resolution 55.6% Credit card: 3 complaints (1.3%), resolution 100.0% Credit reporting,: 3 complaints (1.3%), resolution 66.7% Credit card: 1 complaints (0.4%), resolution 100.0% Student loan: 1 complaints (0.4%), resolution 100.0% Credit reporting: 1 complaints (0.4%), resolution 100.0%
  • Debt collection 218 92.4% 74% relief
  • Consumer Loan 9 3.8% 56% relief
  • Credit card 3 1.3% 100% relief
  • Credit reporting, 3 1.3% 67% relief
  • Credit card 1 0.4% 100% relief
  • Student loan 1 0.4% 100% relief
  • Credit reporting 1 0.4% 100% relief

How Atlantic Credit & Finance, Inc.'s 236 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 218
Consumer Loan 9
Credit card or prepaid card 3
Credit reporting, credit repair services, or other personal consumer reports 3
Credit card 1
Student loan 1
Credit reporting 1

Top States

State Complaints
NY 19
CA 19
TX 19
GA 18
FL 14
TN 12
MD 11
VA 11
IL 10
NC 9
PA 9
MI 8
NJ 7
MO 6
OH 5
MA 5
SC 5
OR 4
IN 4
OK 4

Top Issues

Issue Complaints
Communication tactics 82
Cont'd attempts collect debt not owed 24
Disclosure verification of debt 22
Improper contact or sharing of info 20
Took or threatened to take negative or legal action 14
Written notification about debt 13
Attempts to collect debt not owed 12
Taking/threatening an illegal action 12
False statements or representation 10
Threatened to contact someone or share information improperly 9
Problems when you are unable to pay 7
Closing/Cancelling account 1
Taking out the loan or lease 1
Getting a credit card 1
Fees or interest 1
Managing the loan or lease 1
Problem with a credit reporting company's investigation into an existing problem 1
Incorrect information on your report 1
Improper use of your report 1
Closing your account 1

Yearly Trend

Year Complaints Timely
2013 5 100%
2014 23 100%
2015 40 100%
2016 49 100%
2017 47 95.7%
2018 54 100%
2019 18 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Atlantic Credit & Finance, Inc.

Atlantic Credit & Finance, Inc. has accumulated 236 consumer complaints in the CFPB public database, with filings active across 40 U.S. states. Of those submissions, 84 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2019-10-02, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Atlantic Credit & Finance, Inc. reports a 99.2% timely-response rate and has closed 26.3% of cases with a written explanation to the consumer. 73.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Atlantic Credit & Finance, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Atlantic Credit & Finance, Inc. have?

Atlantic Credit & Finance, Inc. has received 236 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Atlantic Credit & Finance, Inc. respond to complaints on time?

Atlantic Credit & Finance, Inc. has a 99.2% timely response rate to CFPB complaints.

What is the most common complaint about Atlantic Credit & Finance, Inc.?

The most common issue reported against Atlantic Credit & Finance, Inc. is "Communication tactics" in the "Debt collection" product category.

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