CFPB · Single-product concentration
Athena Bitcoin Inc
31 CFPB complaints · 100% in "Money transfer, virtual currency, or money service" · top issue Fraud or scam.
Athena Bitcoin Inc: 100% of 31 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 93.5% · relief 35.5%. Allegations, not findings.
- Single-product concentration
- 0% filings 2019 to 2025
CFPB relief outcome brief
CCDB company athena-bitcoin-inc
35.5% relief · 93.5% timely · 31 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: Chime Inc. (33.8% relief)
Athena Bitcoin Inc closes 35.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Athena Bitcoin Inc's 31 filings include narrative text
45.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Athena Bitcoin Inc complaint mix by product
- Money transfer, 31 100.0% – 36% relief
How Athena Bitcoin Inc's 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 31 |
Where Athena Bitcoin Inc complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 19.4% of this company's filings
Athena Bitcoin Inc complaints by year
Annual filing volume from the CFPB public database
- 2025
- 6
- 0% vs 2019
Top States
| State | Complaints |
|---|---|
| CA | 6 |
| GA | 5 |
| FL | 3 |
| PA | 3 |
| IL | 2 |
| OH | 2 |
| MI | 2 |
| NY | 2 |
| IN | 1 |
| MO | 1 |
| NJ | 1 |
| AZ | 1 |
| TN | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Fraud or scam | 28 |
| Other service problem | 1 |
| Money was not available when promised | 1 |
| Managing, opening, or closing your mobile wallet account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 6 | 100% |
| 2020 | 3 | 100% |
| 2021 | 1 | 100% |
| 2022 | 2 | 100% |
| 2023 | 6 | 83.3% |
| 2024 | 7 | 85.7% |
| 2025 | 6 | 100% |
Source: CFPB Consumer Complaint Database
Athena Bitcoin Inc filings cluster in one product
Athena Bitcoin Inc's 31 logged complaints stay concentrated: only 14 states show a filing. 45.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2025-05-02.
Athena Bitcoin Inc answers 93.5% of complaints inside the CFPB's tracked window and closes 64.5% with a written explanation. 35.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Fraud or scam."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Athena Bitcoin Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Athena Bitcoin Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 31.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Athena Bitcoin Inc (93.5% timely; 35.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration