CFPB · Single-product concentration
Astra Business Services
40 CFPB complaints · 90% in "Debt collection" · top issue Attempts to collect debt not owed.
Astra Business Services: 90% of 40 CFPB complaints sit in "Debt collection". Timely 7.5% · relief 17.5%. Allegations, not findings.
- Single-product concentration
- +66.7% filings 2014 to 2026
CFPB relief outcome brief
CCDB company astra-business-services
17.5% relief · 7.5% timely · 40 filings · Debt collection
Same-product relief peers
Nearest relief peer: MST Financial Services, L.L.C. (17.6% relief)
Astra Business Services closes 17.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 40 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Astra Business Services complaint mix by product
- Debt collection 36 90.0% – 19% relief
- Credit reporting 2 5.0% – 0% relief
- Credit reporting, 1 2.5% – 0% relief
- Mortgage 1 2.5% – 0% relief
How Astra Business Services's 40 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 36 |
| Credit reporting or other personal consumer reports | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Mortgage | 1 |
Where Astra Business Services complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 22.5% of this company's filings
Astra Business Services rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 5
- +66.7% vs 2014
Top States
| State | Complaints |
|---|---|
| FL | 9 |
| TX | 6 |
| CA | 5 |
| OH | 3 |
| MD | 2 |
| NJ | 2 |
| KS | 2 |
| GA | 2 |
| SC | 1 |
| TN | 1 |
| AZ | 1 |
| MI | 1 |
| LA | 1 |
| KY | 1 |
| CO | 1 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 9 |
| Communication tactics | 9 |
| Took or threatened to take negative or legal action | 4 |
| Cont'd attempts collect debt not owed | 4 |
| Written notification about debt | 3 |
| Disclosure verification of debt | 3 |
| Incorrect information on your report | 2 |
| False statements or representation | 2 |
| Improper contact or sharing of info | 2 |
| Problem with a company's investigation into an existing issue | 1 |
| Struggling to pay mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 0% |
| 2015 | 9 | 11.1% |
| 2016 | 3 | 66.7% |
| 2017 | 4 | 0% |
| 2018 | 6 | 0% |
| 2021 | 1 | 0% |
| 2023 | 1 | 0% |
| 2024 | 7 | 0% |
| 2025 | 1 | 0% |
| 2026 | 5 | 0% |
Source: CFPB Consumer Complaint Database
Astra Business Services filings cluster in one product
Astra Business Services's 40 logged complaints stay concentrated: only 16 states show a filing. Only 27.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-03-24.
Astra Business Services answers 7.5% of complaints inside the CFPB's tracked window and closes 10% with a written explanation. 17.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Astra Business Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Astra Business Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 40.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 7.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Astra Business Services (7.5% timely; 17.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration