CFPB · Mid-pack CFPB posture
Assent Inc.
12 CFPB complaints · 7 states · top issue Application, originator, mortgage broker.
Assent Inc. has 12 consumer complaints in the CFPB public database. Timely response is 16.7%; 25% closed with relief; top product Mortgage. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- 0% filings 2012 to 2026
CFPB relief outcome brief
CCDB company assent-inc
25% relief · 16.7% timely · 12 filings · Mortgage
Same-product relief peers
Nearest relief peer: Amerisave Mortgage Corporation (24.7% relief)
Assent Inc. closes 25% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 12 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Assent Inc. complaint mix by product
- Mortgage 5 41.7% – 60% relief
- Debt collection 3 25.0% – 0% relief
- Credit reporting 2 16.7% – 0% relief
- Credit card 1 8.3% – 0% relief
- Credit reporting, 1 8.3% – 0% relief
How Assent Inc.'s 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 5 |
| Debt collection | 3 |
| Credit reporting or other personal consumer reports | 2 |
| Credit card | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Assent Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 25% of this company's filings
Assent Inc. complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2012
Top States
| State | Complaints |
|---|---|
| TX | 3 |
| CA | 3 |
| NY | 2 |
| OK | 1 |
| AZ | 1 |
| CT | 1 |
| WV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 3 |
| Attempts to collect debt not owed | 2 |
| Improper use of your report | 2 |
| Incorrect information on your report | 1 |
| Other features, terms, or problems | 1 |
| Loan modification,collection,foreclosure | 1 |
| Taking/threatening an illegal action | 1 |
| Trouble during payment process | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2015 | 1 | 0% |
| 2016 | 2 | 0% |
| 2017 | 2 | 50% |
| 2018 | 1 | 0% |
| 2023 | 1 | 0% |
| 2024 | 1 | 0% |
| 2025 | 2 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Assent Inc.
Assent Inc.'s 12 logged complaints stay concentrated: only 7 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-02-26.
Assent Inc. answers 16.7% of complaints inside the CFPB's tracked window and closes 25% with a written explanation. 25% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Assent Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Assent Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 12.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 16.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Assent Inc. (16.7% timely; 25% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture