Total complaints
9
Filed since 2012
2026 data Public-data reference. official source
Assent Inc.
9 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
9 consumer complaints filed with the CFPB
This profile shows Assent Inc.'s complaint history from CFPB public records. 9 consumers have filed complaints since 2012. The company has a 22.2% timely response rate and has provided relief in 33.3% of cases.
9
Total Complaints
22.2%
Timely Response
0%
Disputed
33.3%
Relief Provided
7
States Active
2012
Since
Timely response
22.2%
CFPB-tracked response window
Relief rate
33.3%
Closed with monetary or non-monetary relief
Timely response rate 22.2%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 33.3%
Industry median
Share closed with monetary or non-monetary relief.
Assent Inc. complaint mix by product
- Mortgage 4 44.4% – 75% relief
- Debt collection 3 33.3% – 0% relief
- Credit reporting, 1 11.1% – 0% relief
- Credit reporting 1 11.1% – 0% relief
How Assent Inc.'s 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 4 |
| Debt collection | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Credit reporting or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 2 |
| CA | 2 |
| AZ | 1 |
| WV | 1 |
| NY | 1 |
| CT | 1 |
| OK | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 3 |
| Improper use of your report | 2 |
| Attempts to collect debt not owed | 2 |
| Loan modification,collection,foreclosure | 1 |
| Taking/threatening an illegal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2015 | 1 | 0% |
| 2016 | 2 | 0% |
| 2017 | 2 | 50% |
| 2023 | 1 | 0% |
| 2024 | 1 | 0% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Assent Inc.
Assent Inc. has accumulated 9 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2025-02-19, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Assent Inc. reports a 22.2% timely-response rate and has closed 33.3% of cases with a written explanation to the consumer. 33.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Application, originator, mortgage broker".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Assent Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Assent Inc. have?
Assent Inc. has received 9 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Assent Inc. respond to complaints on time?
Assent Inc. has a 22.2% timely response rate to CFPB complaints.
What is the most common complaint about Assent Inc.?
The most common issue reported against Assent Inc. is "Application, originator, mortgage broker" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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