CFPB · Single-product concentration

Gold Key Credit, Inc.

274 CFPB complaints · 90.5% in "Debt collection" · top issue Cont'd attempts collect debt not owed.

274 CFPB complaints

Gold Key Credit, Inc.: 90.5% of 274 CFPB complaints sit in "Debt collection". Timely 97.4% · relief 67.5%. Allegations, not findings.

  • Single-product concentration
  • -87.5% filings 2013 to 2021

CFPB relief outcome brief

CCDB company gold-key-credit-inc

67.5% relief · 97.4% timely · 274 filings · Debt collection

Nearest relief peer: The CMI Group, Inc. (68.1% relief)

Gold Key Credit, Inc. (this)67.5%Aspen National Financial, In…75.5%Credit Bureau Collection Ser…86.9%Lendbuzz Inc.0.4%PDQ Services, Inc.10.3%
Closed-with-relief % among Gold Key Credit, Inc. and nearest filing-volume peers

Gold Key Credit, Inc. closes 67.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 274 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 97.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 67.5%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Gold Key Credit, Inc. complaint mix by product

Total complaints: 274

Gold Key Credit, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 274 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 248 complaints (90.5%), resolution 65.3% Debt collection 90.5% Credit reporting,: 26 complaints (9.5%), resolution 88.5% Credit reporting, 9.5%
  • Debt collection 248 90.5% 65% relief
  • Credit reporting, 26 9.5% 89% relief

How Gold Key Credit, Inc.'s 274 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 248
Credit reporting, credit repair services, or other personal consumer reports 26

Concentrated filing states for Gold Key Credit, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
55.5% of this company's filings
FL152NY48OH18NJ10GA10MI5AL4CA4

Gold Key Credit, Inc. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2021
1
-87.5% vs 2013
020406080100 201320142015201620172018201920202021 1

Top States

State Complaints
FL 152
NY 48
OH 18
NJ 10
GA 10
MI 5
AL 4
CA 4
LA 4
CO 2
IL 2
WA 2
ME 2
CT 1
UT 1
IA 1
DC 1
AZ 1
IN 1
MD 1

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 66
Attempts to collect debt not owed 60
Disclosure verification of debt 45
Written notification about debt 39
Incorrect information on your report 17
False statements or representation 15
Communication tactics 13
Took or threatened to take negative or legal action 7
Problem with a credit reporting company's investigation into an existing problem 4
Improper contact or sharing of info 3
Credit monitoring or identity theft protection services 2
Unexpected or other fees 2
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2013 8 100%
2014 26 100%
2015 32 100%
2016 47 100%
2017 59 100%
2018 78 100%
2019 18 94.4%
2020 5 0%
2021 1 0%

Source: CFPB Consumer Complaint Database

Gold Key Credit, Inc. filings cluster in one product

Gold Key Credit, Inc.'s 274 logged complaints stay concentrated: only 23 states show a filing. Only 39.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2021-02-05.

Gold Key Credit, Inc. answers 97.4% of complaints inside the CFPB's tracked window and closes 29.9% with a written explanation. 67.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Gold Key Credit, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Gold Key Credit, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Gold Key Credit, Inc. (97.4% timely; 67.5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration