CFPB · Mid-pack CFPB posture
Array US, Inc
16 CFPB complaints · 10 states · top issue Improper use of your report.
Array US, Inc has 16 consumer complaints in the CFPB public database. Timely response is 100%; 0% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +33.3% filings 2024 to 2026
CFPB relief outcome brief
CCDB company array-us-inc
0% relief · 100% timely · 16 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
Array US, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 16 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Array US, Inc complaint mix by product
- Credit reporting 8 50.0% – 0% relief
- Debt collection 5 31.3% – 0% relief
- Payday loan, 2 12.5% – 0% relief
- Credit card 1 6.3% – 0% relief
How Array US, Inc's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 8 |
| Debt collection | 5 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Credit card | 1 |
Where Array US, Inc complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- SC
- 25% of this company's filings
Array US, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 4
- +33.3% vs 2024
Top States
| State | Complaints |
|---|---|
| SC | 4 |
| IL | 2 |
| FL | 2 |
| TX | 2 |
| AL | 1 |
| VA | 1 |
| NV | 1 |
| GA | 1 |
| CA | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 6 |
| Attempts to collect debt not owed | 3 |
| Took or threatened to take negative or legal action | 2 |
| Incorrect information on your report | 2 |
| Getting the loan | 1 |
| Fees or interest | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 3 | 100% |
| 2025 | 9 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Array US, Inc
Array US, Inc's 16 logged complaints stay concentrated: only 10 states show a filing. Only 25% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2024 through 2026-06-12.
Array US, Inc answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Array US, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Array US, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 16.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Array US, Inc (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture