Total complaints
13
Filed since 2024
2026 data Public-data reference. official source
Array US, Inc
13 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
13 consumer complaints filed with the CFPB
This profile shows Array US, Inc's complaint history from CFPB public records. 13 consumers have filed complaints since 2024. The company has a 100% timely response rate and has provided relief in 0% of cases.
13
Total Complaints
100%
Timely Response
0%
Disputed
0%
Relief Provided
8
States Active
2024
Since
Timely response
100%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Array US, Inc complaint mix by product
- Credit reporting 6 46.2% – 0% relief
- Debt collection 5 38.5% – 0% relief
- Credit card 1 7.7% – 0% relief
- Payday loan, 1 7.7% – 0% relief
How Array US, Inc's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 6 |
| Debt collection | 5 |
| Credit card | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Top States
| State | Complaints |
|---|---|
| SC | 4 |
| FL | 2 |
| IL | 2 |
| GA | 1 |
| TX | 1 |
| NV | 1 |
| VA | 1 |
| AL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 4 |
| Attempts to collect debt not owed | 3 |
| Took or threatened to take negative or legal action | 2 |
| Incorrect information on your report | 2 |
| Fees or interest | 1 |
| Getting the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 3 | 100% |
| 2025 | 9 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Array US, Inc
Array US, Inc has accumulated 13 consumer complaints in the CFPB public database, with filings active across 8 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2024, and the most recent logged activity is 2026-01-09, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Array US, Inc reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Improper use of your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Array US, Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Array US, Inc have?
Array US, Inc has received 13 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Array US, Inc respond to complaints on time?
Array US, Inc has a 100% timely response rate to CFPB complaints.
What is the most common complaint about Array US, Inc?
The most common issue reported against Array US, Inc is "Improper use of your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.
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