CFPB · Single-product concentration
ARC Services
12 CFPB complaints · 91.7% in "Debt collection" · top issue Communication tactics.
ARC Services: 91.7% of 12 CFPB complaints sit in "Debt collection". Timely 33.3% · relief 0%. Allegations, not findings.
- Single-product concentration
- -50% filings 2014 to 2018
CFPB relief outcome brief
CCDB company arc-services
0% relief · 33.3% timely · 12 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
ARC Services closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of ARC Services's 12 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
ARC Services complaint mix by product
- Debt collection 11 91.7% – 0% relief
- Credit reporting, 1 8.3% – 0% relief
How ARC Services's 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 11 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for ARC Services
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 50% of this company's filings
ARC Services falling annual filings
Annual filing volume from the CFPB public database
- 2018
- 1
- -50% vs 2014
Top States
| State | Complaints |
|---|---|
| TX | 6 |
| NC | 1 |
| SC | 1 |
| OH | 1 |
| NY | 1 |
| CA | 1 |
| IN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 3 |
| Cont'd attempts collect debt not owed | 3 |
| Improper contact or sharing of info | 1 |
| Disclosure verification of debt | 1 |
| Took or threatened to take negative or legal action | 1 |
| Incorrect information on your report | 1 |
| Attempts to collect debt not owed | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 50% |
| 2015 | 4 | 25% |
| 2016 | 2 | 100% |
| 2017 | 3 | 0% |
| 2018 | 1 | 0% |
Source: CFPB Consumer Complaint Database
ARC Services filings cluster in one product
ARC Services's 12 logged complaints stay concentrated: only 7 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2018-01-24.
ARC Services answers 33.3% of complaints inside the CFPB's tracked window and closes 33.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about ARC Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for ARC Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 12.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 33.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for ARC Services (33.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration