CFPB · Single-product concentration
Alum Financial, LLC
15 CFPB complaints · 86.7% in "Student loan" · top issue Dealing with your lender or servicer.
Alum Financial, LLC: 86.7% of 15 CFPB complaints sit in "Student loan". Timely 0% · relief 0%. Allegations, not findings.
- Single-product concentration
- -84.6% filings 2021 to 2022
CFPB relief outcome brief
CCDB company alum-financial-llc
0% relief · 0% timely · 15 filings · Student loan
Same-product relief peers
Nearest relief peer: EdFinancial Services (0% relief)
Alum Financial, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Alum Financial, LLC's 15 filings include narrative text
46.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Alum Financial, LLC complaint mix by product
- Student loan 13 86.7% – 0% relief
- Debt collection 2 13.3% – 0% relief
How Alum Financial, LLC's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 13 |
| Debt collection | 2 |
Where Alum Financial, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NJ
- 26.7% of this company's filings
Alum Financial, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2022
- 2
- -84.6% vs 2021
Top States
| State | Complaints |
|---|---|
| NJ | 4 |
| CO | 2 |
| NY | 1 |
| PA | 1 |
| AR | 1 |
| NV | 1 |
| FL | 1 |
| GA | 1 |
| TX | 1 |
| MS | 1 |
| OR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 11 |
| Getting a loan | 2 |
| Took or threatened to take negative or legal action | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 13 | 0% |
| 2022 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Alum Financial, LLC filings cluster in one product
Alum Financial, LLC's 15 logged complaints stay concentrated: only 11 states show a filing. 46.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2022-07-14.
Alum Financial, LLC answers 0% of complaints inside the CFPB's tracked window and closes 6.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Alum Financial, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Alum Financial, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 15.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 0%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Alum Financial, LLC (0% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration