CFPB · Single-product concentration

Allen Tate Mortgage Services

8 CFPB complaints · 100% in "Mortgage" · top issue Application, originator, mortgage broker.

8 CFPB complaints

Allen Tate Mortgage Services: 100% of 8 CFPB complaints sit in "Mortgage". Timely 37.5% · relief 25%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2012 to 2019

CFPB relief outcome brief

CCDB company allen-tate-mortgage-services

25% relief · 37.5% timely · 8 filings · Mortgage

Nearest relief peer: Amerisave Mortgage Corporation (24.7% relief)

Allen Tate Mortgage Services…25%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Allen Tate Mortgage Services and nearest filing-volume peers

Allen Tate Mortgage Services closes 25% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

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Timely response rate 37.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 25.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Allen Tate Mortgage Services complaint mix by product

Total complaints: 8

Allen Tate Mortgage Services complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 8 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 8 complaints (100.0%), resolution 25.0% Mortgage 100.0%
  • Mortgage 8 100.0% 25% relief

How Allen Tate Mortgage Services's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 8

Concentrated filing states for Allen Tate Mortgage Services

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NC
75% of this company's filings
NC6SC2

Allen Tate Mortgage Services complaints by year

Annual filing volume from the CFPB public database

Trend in view
2019
1
0% vs 2012
0.511.522.5 2012201320142015201620172019 1

Top States

State Complaints
NC 6
SC 2

Top Issues

Issue Complaints
Application, originator, mortgage broker 4
Credit decision / Underwriting 2
Settlement process and costs 1
Trouble during payment process 1

Yearly Trend

Year Complaints Timely
2012 1 100%
2013 1 0%
2014 1 0%
2015 1 0%
2016 2 50%
2017 1 0%
2019 1 100%

Source: CFPB Consumer Complaint Database

Allen Tate Mortgage Services filings cluster in one product

Allen Tate Mortgage Services's 8 logged complaints stay concentrated: only 2 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2019-07-15.

Allen Tate Mortgage Services answers 37.5% of complaints inside the CFPB's tracked window and closes 12.5% with a written explanation. 25% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Allen Tate Mortgage Services.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Allen Tate Mortgage Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Allen Tate Mortgage Services (37.5% timely; 25% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration