CFPB · Single-product concentration
Akt American Capital, Inc. Dba American Capital Corp.
7 CFPB complaints · 71.4% in "Mortgage" · top issue Application, originator, mortgage broker.
Akt American Capital, Inc. Dba American Capital Corp.: 71.4% of 7 CFPB complaints sit in "Mortgage". Timely 14.3% · relief 0%. Allegations, not findings.
- Single-product concentration
- +100% filings 2015 to 2023
CFPB relief outcome brief
CCDB company akt-american-capital-inc-dba-american-capital-corp
0% relief · 14.3% timely · 7 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Akt American Capital, Inc. Dba American Capital Corp. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Akt American Capital, Inc. Dba American Capital Corp. complaint mix by product
- Mortgage 5 71.4% – 0% relief
- Credit reporting, 1 14.3% – 0% relief
- Vehicle loan 1 14.3% – 0% relief
How Akt American Capital, Inc. Dba American Capital Corp.'s 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Vehicle loan or lease | 1 |
Concentrated filing states for Akt American Capital, Inc. Dba American Capital Corp.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 85.7% of this company's filings
Akt American Capital, Inc. Dba American Capital Corp. rising annual filings
Annual filing volume from the CFPB public database
- 2023
- 2
- +100% vs 2015
Top States
| State | Complaints |
|---|---|
| CA | 6 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 2 |
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Settlement process and costs | 1 |
| Improper use of your report | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 0% |
| 2016 | 2 | 0% |
| 2021 | 1 | 100% |
| 2022 | 1 | 0% |
| 2023 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Akt American Capital, Inc. Dba American Capital Corp. filings cluster in one product
Akt American Capital, Inc. Dba American Capital Corp.'s 7 logged complaints stay concentrated: only 2 states show a filing. 85.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2023-02-14.
Akt American Capital, Inc. Dba American Capital Corp. answers 14.3% of complaints inside the CFPB's tracked window and closes 57.1% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Akt American Capital, Inc. Dba American Capital Corp..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Akt American Capital, Inc. Dba American Capital Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 7.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 14.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Akt American Capital, Inc. Dba American Capital Corp. (14.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration