Total complaints
5
Filed since 2015
2026 data Public-data reference. official source
AKT AMERICAN CAPITAL, INC. DBA AMERICAN CAPITAL CORP.
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows AKT AMERICAN CAPITAL, INC. DBA AMERICAN CAPITAL CORP.'s complaint history from CFPB public records. 5 consumers have filed complaints since 2015. The company has a 0% timely response rate and has provided relief in 0% of cases.
5
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
2015
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
AKT AMERICAN CAPITAL, INC. DBA AMERICAN CAPITAL CORP. complaint mix by product
- Mortgage 3 60.0% – 0% relief
- Credit reporting, 1 20.0% – 0% relief
- Vehicle loan 1 20.0% – 0% relief
How AKT AMERICAN CAPITAL, INC. DBA AMERICAN CAPITAL CORP.'s 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Vehicle loan or lease | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 4 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 2 |
| Settlement process and costs | 1 |
| Improper use of your report | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 0% |
| 2016 | 2 | 0% |
| 2023 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About AKT AMERICAN CAPITAL, INC. DBA AMERICAN CAPITAL CORP.
AKT AMERICAN CAPITAL, INC. DBA AMERICAN CAPITAL CORP. has accumulated 5 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2023-02-14, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, AKT AMERICAN CAPITAL, INC. DBA AMERICAN CAPITAL CORP. reports a 0% timely-response rate and has closed 60% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Application, originator, mortgage broker".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating AKT AMERICAN CAPITAL, INC. DBA AMERICAN CAPITAL CORP.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does AKT AMERICAN CAPITAL, INC. DBA AMERICAN CAPITAL CORP. have?
AKT AMERICAN CAPITAL, INC. DBA AMERICAN CAPITAL CORP. has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
Does AKT AMERICAN CAPITAL, INC. DBA AMERICAN CAPITAL CORP. respond to complaints on time?
AKT AMERICAN CAPITAL, INC. DBA AMERICAN CAPITAL CORP. has a 0% timely response rate to CFPB complaints.
What is the most common complaint about AKT AMERICAN CAPITAL, INC. DBA AMERICAN CAPITAL CORP.?
The most common issue reported against AKT AMERICAN CAPITAL, INC. DBA AMERICAN CAPITAL CORP. is "Application, originator, mortgage broker" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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