Total complaints
25
Filed since 2022
2026 data Public-data reference. official source
Airtm Inc.
25 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
25 consumer complaints filed with the CFPB
This profile shows Airtm Inc.'s complaint history from CFPB public records. 25 consumers have filed complaints since 2022. The company has a 84% timely response rate and has provided relief in 0% of cases.
25
Total Complaints
84%
Timely Response
0%
Disputed
0%
Relief Provided
6
States Active
2022
Since
Timely response
84%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 84.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Airtm Inc. complaint mix by product
- Money transfer, 25 100.0% – 0% relief
How Airtm Inc.'s 25 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 25 |
Top States
| State | Complaints |
|---|---|
| DE | 3 |
| PA | 1 |
| MT | 1 |
| FL | 1 |
| CA | 1 |
| MA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble accessing funds in your mobile or digital wallet | 9 |
| Fraud or scam | 5 |
| Money was not available when promised | 4 |
| Managing, opening, or closing your mobile wallet account | 2 |
| Unauthorized transactions or other transaction problem | 2 |
| Problem with customer service | 2 |
| Other transaction problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 4 | 100% |
| 2024 | 7 | 71.4% |
| 2025 | 8 | 100% |
| 2026 | 6 | 66.7% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Airtm Inc.
Airtm Inc. has accumulated 25 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 12 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2022, and the most recent logged activity is 2026-02-18, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Airtm Inc. reports a 84% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Money transfer, virtual currency, or money service", and the single most common underlying issue is "Trouble accessing funds in your mobile or digital wallet".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Airtm Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Airtm Inc. have?
Airtm Inc. has received 25 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Airtm Inc. respond to complaints on time?
Airtm Inc. has a 84% timely response rate to CFPB complaints.
What is the most common complaint about Airtm Inc.?
The most common issue reported against Airtm Inc. is "Trouble accessing funds in your mobile or digital wallet" in the "Money transfer, virtual currency, or money service" product category.
Read our methodology — how this data is sourced, computed, and verified.
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