CFPB · Single-product concentration
Agency of Credit Control
80 CFPB complaints · 86.3% in "Debt collection" · top issue Attempts to collect debt not owed.
Agency of Credit Control: 86.3% of 80 CFPB complaints sit in "Debt collection". Timely 95% · relief 0%. Allegations, not findings.
- Single-product concentration
- -80% filings 2014 to 2026
CFPB relief outcome brief
CCDB company agency-of-credit-control
0% relief · 95% timely · 80 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Agency of Credit Control closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Agency of Credit Control's 80 filings include narrative text
48.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Agency of Credit Control complaint mix by product
- Debt collection 69 86.3% – 0% relief
- Credit reporting, 5 6.3% – 0% relief
- Credit reporting 4 5.0% – 0% relief
- Money transfer, 1 1.3% – 0% relief
- Payday loan 1 1.3% – 0% relief
How Agency of Credit Control's 80 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 69 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Credit reporting or other personal consumer reports | 4 |
| Money transfer, virtual currency, or money service | 1 |
| Payday loan | 1 |
Concentrated filing states for Agency of Credit Control
Top states by attributed CFPB complaint volume for this company
- Leading state
- CO
- 56.3% of this company's filings
Agency of Credit Control falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -80% vs 2014
Top States
| State | Complaints |
|---|---|
| CO | 45 |
| CA | 6 |
| OK | 5 |
| TX | 4 |
| KS | 3 |
| IL | 2 |
| AZ | 2 |
| MT | 2 |
| FL | 2 |
| OR | 1 |
| MS | 1 |
| CT | 1 |
| MI | 1 |
| LA | 1 |
| IN | 1 |
| DC | 1 |
| SC | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 29 |
| Written notification about debt | 12 |
| False statements or representation | 10 |
| Disclosure verification of debt | 6 |
| Incorrect information on your report | 5 |
| Threatened to contact someone or share information improperly | 3 |
| Took or threatened to take negative or legal action | 3 |
| Communication tactics | 3 |
| Improper use of your report | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Fraud or scam | 1 |
| Charged fees or interest I didn't expect | 1 |
| Taking/threatening an illegal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 5 | 80% |
| 2015 | 6 | 83.3% |
| 2016 | 4 | 75% |
| 2017 | 5 | 80% |
| 2018 | 9 | 100% |
| 2019 | 7 | 100% |
| 2020 | 8 | 100% |
| 2021 | 4 | 100% |
| 2022 | 4 | 100% |
| 2023 | 13 | 100% |
| 2024 | 6 | 100% |
| 2025 | 8 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Agency of Credit Control filings cluster in one product
Agency of Credit Control's 80 logged complaints stay concentrated: only 18 states show a filing. 48.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-02-09.
Agency of Credit Control answers 95% of complaints inside the CFPB's tracked window and closes 95% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Agency of Credit Control.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Agency of Credit Control: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 80.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Agency of Credit Control (95% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration