CFPB · Single-product concentration

Adela, Inc

13 CFPB complaints · 84.6% in "Debt collection" · top issue Attempts to collect debt not owed.

13 CFPB complaints

Adela, Inc: 84.6% of 13 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +150% filings 2021 to 2026

CFPB relief outcome brief

CCDB company adela-inc

0% relief · 100% timely · 13 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Adela, Inc (this)0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Adela, Inc and nearest filing-volume peers

Adela, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Adela, Inc's 13 filings include narrative text

53.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Adela, Inc complaint mix by product

Total complaints: 13

Adela, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 13 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 11 complaints (84.6%), resolution 0.0% Debt collection 84.6% Credit reporting: 1 complaints (7.7%), resolution 0.0% Credit reporting 7.7% Credit reporting,: 1 complaints (7.7%), resolution 0.0% Credit reporting, 7.7%
  • Debt collection 11 84.6% 0% relief
  • Credit reporting 1 7.7% 0% relief
  • Credit reporting, 1 7.7% 0% relief

How Adela, Inc's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 11
Credit reporting or other personal consumer reports 1
Credit reporting, credit repair services, or other personal consumer reports 1

Concentrated filing states for Adela, Inc

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
MS
84.6% of this company's filings
MS11TX2

Adela, Inc rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
5
+150% vs 2021
0123456 20212022202320252026 5

Top States

State Complaints
MS 11
TX 2

Top Issues

Issue Complaints
Attempts to collect debt not owed 7
False statements or representation 1
Incorrect information on your report 1
Written notification about debt 1
Threatened to contact someone or share information improperly 1
Communication tactics 1
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2021 2 100%
2022 2 100%
2023 1 100%
2025 3 100%
2026 5 100%

Source: CFPB Consumer Complaint Database

Adela, Inc filings cluster in one product

Adela, Inc's 13 logged complaints stay concentrated: only 2 states show a filing. 53.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2026-06-22.

Adela, Inc answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Adela, Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Adela, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Adela, Inc (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration