CFPB · Single-product concentration
Action Collection Agencies, Inc.
92 CFPB complaints · 96.7% in "Debt collection" · top issue Attempts to collect debt not owed.
Action Collection Agencies, Inc.: 96.7% of 92 CFPB complaints sit in "Debt collection". Timely 72.8% · relief 0%. Allegations, not findings.
- Single-product concentration
- +266.7% filings 2013 to 2026
CFPB relief outcome brief
CCDB company action-collection-agencies-inc
0% relief · 72.8% timely · 92 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Action Collection Agencies, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Action Collection Agencies, Inc.'s 92 filings include narrative text
51.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Action Collection Agencies, Inc. complaint mix by product
- Debt collection 89 96.7% – 0% relief
- Credit reporting, 2 2.2% – 0% relief
- Credit card 1 1.1% – 0% relief
How Action Collection Agencies, Inc.'s 92 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 89 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Credit card or prepaid card | 1 |
Concentrated filing states for Action Collection Agencies, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- MA
- 47.8% of this company's filings
Action Collection Agencies, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 11
- +266.7% vs 2013
Top States
| State | Complaints |
|---|---|
| MA | 44 |
| CA | 10 |
| NY | 8 |
| RI | 4 |
| FL | 3 |
| NC | 3 |
| NJ | 3 |
| TN | 2 |
| MT | 2 |
| CT | 1 |
| VT | 1 |
| TX | 1 |
| AL | 1 |
| OH | 1 |
| VA | 1 |
| NH | 1 |
| PA | 1 |
| AZ | 1 |
| ME | 1 |
| KS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 40 |
| Communication tactics | 20 |
| Cont'd attempts collect debt not owed | 12 |
| Written notification about debt | 7 |
| False statements or representation | 3 |
| Disclosure verification of debt | 2 |
| Improper contact or sharing of info | 2 |
| Took or threatened to take negative or legal action | 2 |
| Incorrect information on your report | 2 |
| Trouble using your card | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 33.3% |
| 2014 | 4 | 100% |
| 2015 | 6 | 83.3% |
| 2016 | 6 | 66.7% |
| 2017 | 5 | 80% |
| 2018 | 8 | 62.5% |
| 2020 | 12 | 100% |
| 2021 | 10 | 100% |
| 2022 | 9 | 66.7% |
| 2023 | 4 | 50% |
| 2024 | 4 | 25% |
| 2025 | 10 | 60% |
| 2026 | 11 | 63.6% |
Source: CFPB Consumer Complaint Database
Action Collection Agencies, Inc. filings cluster in one product
Action Collection Agencies, Inc.'s 92 logged complaints stay concentrated: only 21 states show a filing. 51.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-24.
Action Collection Agencies, Inc. answers 72.8% of complaints inside the CFPB's tracked window and closes 98.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Action Collection Agencies, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Action Collection Agencies, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 92.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 72.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Action Collection Agencies, Inc. (72.8% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration