CFPB · Single-product concentration
Acopia Capital Group
29 CFPB complaints · 93.1% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Acopia Capital Group: 93.1% of 29 CFPB complaints sit in "Mortgage". Timely 86.2% · relief 10.3%. Allegations, not findings.
- Single-product concentration
- 0% filings 2012 to 2026
CFPB relief outcome brief
CCDB company acopia-capital-group
10.3% relief · 86.2% timely · 29 filings · Mortgage
Same-product relief peers
Nearest relief peer: Franklin American Mortgage Co. (10.3% relief)
Acopia Capital Group closes 10.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Acopia Capital Group's 29 filings include narrative text
55.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Acopia Capital Group complaint mix by product
- Mortgage 27 93.1% – 11% relief
- Debt collection 1 3.4% – 0% relief
- Credit reporting, 1 3.4% – 0% relief
How Acopia Capital Group's 29 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 27 |
| Debt collection | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Acopia Capital Group complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TN
- 37.9% of this company's filings
Acopia Capital Group complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2012
Top States
| State | Complaints |
|---|---|
| TN | 11 |
| GA | 6 |
| FL | 3 |
| CO | 2 |
| AL | 2 |
| MS | 1 |
| NC | 1 |
| NY | 1 |
| CA | 1 |
| LA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 7 |
| Closing on a mortgage | 5 |
| Trouble during payment process | 4 |
| Settlement process and costs | 3 |
| Struggling to pay mortgage | 3 |
| Loan servicing, payments, escrow account | 2 |
| Took or threatened to take negative or legal action | 1 |
| Loan modification,collection,foreclosure | 1 |
| Application, originator, mortgage broker | 1 |
| Credit decision / Underwriting | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2015 | 2 | 100% |
| 2016 | 5 | 100% |
| 2017 | 4 | 25% |
| 2018 | 3 | 66.7% |
| 2020 | 2 | 100% |
| 2021 | 5 | 100% |
| 2022 | 3 | 100% |
| 2023 | 1 | 100% |
| 2024 | 2 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Acopia Capital Group filings cluster in one product
Acopia Capital Group's 29 logged complaints stay concentrated: only 10 states show a filing. 55.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-05-06.
Acopia Capital Group answers 86.2% of complaints inside the CFPB's tracked window and closes 89.7% with a written explanation. 10.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Acopia Capital Group.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Acopia Capital Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 29.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 86.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Acopia Capital Group (86.2% timely; 10.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration