CFPB · Mid-pack CFPB posture

Texas Higher Education Coordinating Board

102 CFPB complaints · 10 states · top issue Dealing with your lender or servicer.

102 CFPB complaints

Texas Higher Education Coordinating Board has 102 consumer complaints in the CFPB public database. Timely response is 86.3%; 0% closed with relief; top product Student loan. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • 0% filings 2012 to 2026

CFPB relief outcome brief

CCDB company texas-higher-education-coordinating-board

0% relief · 86.3% timely · 102 filings · Student loan

Nearest relief peer: EdFinancial Services (0% relief)

Texas Higher Education Coord…0%Hope Bancorp, Inc.7.8%Mortgage Lenders Investment …3.9%Professional Collection Serv…1%Toledo Finance Corporation0%
Closed-with-relief % among Texas Higher Education Coordinating Board and nearest filing-volume peers

Texas Higher Education Coordinating Board closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 102 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 86.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Texas Higher Education Coordinating Board complaint mix by product

Total complaints: 102

Texas Higher Education Coordinating Board complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 102 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Student loan: 71 complaints (69.6%), resolution 0.0% Student loan 69.6% Credit reporting,: 17 complaints (16.7%), resolution 0.0% Credit reporting, 16.7% Credit reporting: 10 complaints (9.8%), resolution 0.0% Credit reporting 9.8% Debt collection: 3 complaints (2.9%), resolution 0.0% Payday loan,: 1 complaints (1.0%), resolution 0.0%
  • Student loan 71 69.6% 0% relief
  • Credit reporting, 17 16.7% 0% relief
  • Credit reporting 10 9.8% 0% relief
  • Debt collection 3 2.9% 0% relief
  • Payday loan, 1 1.0% 0% relief

How Texas Higher Education Coordinating Board's 102 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Student loan 71
Credit reporting, credit repair services, or other personal consumer reports 17
Credit reporting or other personal consumer reports 10
Debt collection 3
Payday loan, title loan, personal loan, or advance loan 1

Concentrated filing states for Texas Higher Education Coordinating Board

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
90.2% of this company's filings
TX92CA2MI1MD1AZ1CO1TN1VA1

Texas Higher Education Coordinating Board complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
5
0% vs 2012
051015 20122014201620182020202220242026 5

Top States

State Complaints
TX 92
CA 2
MI 1
MD 1
AZ 1
CO 1
TN 1
VA 1
NJ 1
DC 1

Top Issues

Issue Complaints
Dealing with your lender or servicer 26
Struggling to repay your loan 14
Incorrect information on your report 13
Dealing with my lender or servicer 13
Improper use of your report 10
Problem with a credit reporting company's investigation into an existing problem 7
Repaying your loan 6
Can't repay my loan 6
Took or threatened to take negative or legal action 1
Attempts to collect debt not owed 1
Problem with a company's investigation into an existing problem 1
Problems receiving the advance 1
Getting a loan 1
Problems when you are unable to pay 1
Disclosure verification of debt 1

Yearly Trend

Year Complaints Timely
2012 5 20%
2013 4 100%
2014 7 28.6%
2015 5 100%
2016 4 100%
2017 5 100%
2018 9 88.9%
2019 4 100%
2020 7 85.7%
2021 8 75%
2022 14 100%
2023 10 100%
2024 7 100%
2025 8 100%
2026 5 80%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Texas Higher Education Coordinating Board

Texas Higher Education Coordinating Board's 102 logged complaints stay concentrated: only 10 states show a filing. Only 32.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-05-05.

Texas Higher Education Coordinating Board answers 86.3% of complaints inside the CFPB's tracked window and closes 97.1% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Texas Higher Education Coordinating Board.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Texas Higher Education Coordinating Board: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Texas Higher Education Coordinating Board (86.3% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture